Juan Luna was extremely helpful! Very sweet and amazing customer service. The wait time was a little long but I wasn’t bothered because the service was so great. Very thankful! (:
7/21/2020
Hilda S. VERIFIED CUSTOMER
Wait time was very long even though I had an appointment. while i was waiting for my car to b serviced...my car was untouched for over an hour. Seemed like most employees went to lunch and left cars unattended. Another thing that there was a nail in my tire and my tires are under warranty and they didn’t replace my rire. They just patched it up. I wa there for 2 hrs and 30 minutes. For an oil change and patched tire???
7/21/2020
Joaquin L. VERIFIED CUSTOMER
I myself work in customer service so I know good service from bad service and I also am a very honest and serious person, so this comment comes with my absolute truth. I had by far the best service in the last 3 years. Juan ****really helped me a lot and I didn’t feel like I was being rushed nor being forced or scared into paying for more Car services, and that’s something I appreciate, he was honest and straight forward with me.
7/21/2020
Nicole R. VERIFIED CUSTOMER
Anthony provided excellent customer service and and was very thorough when explaining the services being done to my car.
7/21/2020
Sandra G. VERIFIED CUSTOMER
I always receive excellent top-notch service from your dealership. Keep up the great work!
7/21/2020
Rachelle L. VERIFIED CUSTOMER
Juan was very courteous and explained everything very well.
7/21/2020
Tina M. VERIFIED CUSTOMER
Valentin was great. He kept in contact. Took care of everything
7/21/2020
Teresa P. VERIFIED CUSTOMER
Paul was very professional and was very patient when reviewing my service. Thank you Paul
7/21/2020
Manuel V. VERIFIED CUSTOMER
Great service
7/21/2020
Mark G. VERIFIED CUSTOMER
Great customer service! Paul did an amazing job! He was quick and to the point. Answered all my questions and got me a good deal. Thanks to him I’ll be coming here more for any type of service needed on my vehicle. Thank you Paul Phan
7/21/2020
Hyun Jun. VERIFIED CUSTOMER
Paul was sincerely the nicest person ive encountered recently. Detailed, fast, responsive, warmhearted, and many more will merely describe how greatly Paul delivers the service. Hes just amazing. Service-wise, i havnt seen the car yet (it was my wife who picked up on behalf), but i trust Paul so im sure everything has been taken care in the good way that Honda would usually do to her customers. Tku Paul, you've been a 10 out of 10 rep
7/21/2020
Yan L. VERIFIED CUSTOMER
Serious and responsible ,very satisfied ?Thank you very much ??
7/21/2020
Tabitha S. VERIFIED CUSTOMER
Joshua was very nice and helped me all the way through. Everyonr there was really nice.
7/21/2020
Jose M. VERIFIED CUSTOMER
My car that i purchased had a defective tire with only 5k miles driven and i was asked to purchase a new tire i would think the tire would have some type of warranty.....
7/21/2020
Jason C. VERIFIED CUSTOMER
Gabby was great. Before coming to your service department. I went to Honda of Montclair. I took my car to Montclair the first day and they couldn't figure out to problem. They didnt have a rental for me. I was told they would contact me when they had a rental. I waited 3 weeks and I kept calling them every week and no resolution. I went to Norm reeves in West covina and all done in 24 hours. Thank you and Gabby was professional. Will continue to do business with you all.
7/20/2020
Oliver R. VERIFIED CUSTOMER
Great service, communication excellent, Paul Pham was great!
7/20/2020
Mark H. VERIFIED CUSTOMER
Honda is on top of its game including our service Mang. Joshua
Mark
7/20/2020
Nicole H. VERIFIED CUSTOMER
This is my second time having service here. Everything is good and Joshua is great. Thanks so much.
7/20/2020
Derrick V. VERIFIED CUSTOMER
Joshua was a great help. He provided great customer service and was able to take care of my problem. I will be coming back to have them service my car again in the future.