It was a great oil change experience with Anthony!
7/14/2020
Jose I. VERIFIED CUSTOMER
Anthony has always been respectful, honest and you can tell he cares about his job! I will forever have Anthony help me when I service my Honda!
7/14/2020
Adrian B. VERIFIED CUSTOMER
Great Customer service by Anthony
7/14/2020
Krystal Z. VERIFIED CUSTOMER
Really good service
7/14/2020
Alicia T. VERIFIED CUSTOMER
Paul was great. Stayed on top of status of my car and advocated on my behalf with extended warranty company. He notified us at every pint in the process and was extremely patient and responsive.
7/14/2020
Antonio T. VERIFIED CUSTOMER
Hi Five... Sam ????
7/14/2020
Nichole C. VERIFIED CUSTOMER
Joshua M is very knowledgeable, helpful, friendly and honest.
7/14/2020
Juanita S. VERIFIED CUSTOMER
Joshua Martinez has excellent customer service and made the whole experience was easy
7/14/2020
Albert O. VERIFIED CUSTOMER
Received Excellent costumer service from service department representative
7/14/2020
Ivan Z. VERIFIED CUSTOMER
Exelente
7/14/2020
Maria G. VERIFIED CUSTOMER
Joshua was very courteous and explained himself very well!
7/14/2020
Joshua S. VERIFIED CUSTOMER
Josh Martinez was awesome . I would go back to to get my Honda serviced any day of the week, because of his customer service.
7/14/2020
Samantha G. VERIFIED CUSTOMER
Juan and Brandon were very helpful.
Brandon got me through everything quickly and
Juan smiled through his mask and I felt genuinely welcome there! Thank you so much.
7/14/2020
Maria D. VERIFIED CUSTOMER
Ella es amable y atenta
7/13/2020
Ching Ying. VERIFIED CUSTOMER
Good customer service experience!
7/12/2020
Sy-Yeong "Steve". VERIFIED CUSTOMER
Anthony was very helpful. Great service.
7/12/2020
James J. VERIFIED CUSTOMER
Completely satisfied with Paul’s service. However, because my Pilot is out of warranty, I am being denied a fare shake from neither Norm Reeves nor American Honda in regards to reoccurring, inherent electrical issues. Had alternator replaced two weeks ago. If the battery was failing at that time, I was not informed, neither verbally or in writing. For the second time in two weeks had to call roadside assistance-car would not start. I was told my one rear old high end high cranking Interstate battery was bad. Had no voice but to let dealer replace battery for further diagnostics. Forfeited money for expensive prorated battery and assume will pay full price for new Honda battery. All considered, Norm Reeves did not correct obvious I inherent electrical issues which as I speak dealer still trying to solve. Meanwhile, I’m still racking up a bill. I have little confidence that Honda has the answers because I believe the electrical system has inherent design flaws.
7/12/2020
Cheri J. VERIFIED CUSTOMER
Anthony was very helpful, i had additional questions and he took the time to answer an explain the situation.
7/12/2020
Andre B. VERIFIED CUSTOMER
We appreciate Trinity’s service and her thorough explanation of the work being done on our vehicle .