Great, professional friendly service.
AAA suggested Diamond Bar Honda because that give discounts to AAA members. Does Norm Reese give discounts to AAA members ?
6/6/2020
Jamar W. VERIFIED CUSTOMER
Great service today
6/6/2020
Edison P. VERIFIED CUSTOMER
Service was great like always
6/6/2020
Jorge A. VERIFIED CUSTOMER
Great customer service.
6/6/2020
Marivic F. VERIFIED CUSTOMER
Completely satisfied.
6/6/2020
David J. VERIFIED CUSTOMER
Paul was good. Very efficient.
6/6/2020
Sutisna W. VERIFIED CUSTOMER
She is very nice, she did a good job.
6/6/2020
Amanda Z. VERIFIED CUSTOMER
very good service
6/6/2020
Lorena R. VERIFIED CUSTOMER
Very kind and professional service
6/6/2020
Cindy S. VERIFIED CUSTOMER
He took care of business, kept me informed, very professional!!! Very satisfied customer!
6/6/2020
Robert M. VERIFIED CUSTOMER
The service representative, Gabriella, was great. I wasn’t able to get the Multi-Point Inspection. I was told something wasn’t working properly to do that. Not her fault at all, but It is part of the service I expect if I am going to drive a little extra and wait for Honda service from Honda technicians. Otherwise, I might as well take it to another shop.
6/6/2020
Elaine M. VERIFIED CUSTOMER
My Helpful Honda Guy Octavio Cortez is the best!!!!
6/6/2020
Tony N. VERIFIED CUSTOMER
Gaby was great. Excellent customer service.
6/6/2020
Abraham V. VERIFIED CUSTOMER
Friendly service 10/10
6/5/2020
Emma C. VERIFIED CUSTOMER
I was accused of breaking the map light covers. Turns out once you sent them and my mechanic installed them. He realized they weren’t broken they were it back in incorrectly. Understandably it’s a busy shop but it’s not ok to make accusations prior to investigation. When I got upset and raised my voice she immediately went in to defense mode and insinuating she would stop helping me. I was not yelling at all I had a face mask and I did raise my voice in distraction. I’m no way was I inappropriate. Luckily my sakes man Manny came out and reassured me it would be okay. Other than that she was fine, was good about updating me While my car was there. Thank you
6/5/2020
Amanda H. VERIFIED CUSTOMER
Trinity was 10/10!
6/5/2020
Carol S. VERIFIED CUSTOMER
I called for an appointment around 9:30 in the morning. Trinity offered me a 1 p.m. same day appointment. I arrived a little after 1 and based on my car history, Trinity recommended that I have the break fluid changed in addition to my engine oil change. I waited in the lounge area and was comfortable to stay until
My car was finished. The store was clean, bright and airy. Me car was ready sooner than expected. Everyone at Norm Reeves works so well together. I will continue having my car maintenance done at this dealership.
6/5/2020
Mohammad R. VERIFIED CUSTOMER
She was superb
6/5/2020
Teresa T. VERIFIED CUSTOMER
As always Norm Reeves Honda Service Center does a fantastic job.
I appreciate the extra level of care and attention and for them including the discount on the service based on the coupon that they found that we were able to use. Thank you.