The service was excellent and all staff wervery nice and efficient
4/18/2020
Marites L. VERIFIED CUSTOMER
Great Service By Paul phang
4/18/2020
Mitchell M. VERIFIED CUSTOMER
Everything was done to my satisfaction.
4/18/2020
Dennis V. VERIFIED CUSTOMER
He was extremely polite and efficient.Very professional and I was in and out in a reasonable time.
4/18/2020
Linda L. VERIFIED CUSTOMER
Service completed
4/18/2020
John-Eric C. VERIFIED CUSTOMER
Paul was great! Excellent service
4/18/2020
Jose S. VERIFIED CUSTOMER
No dieron buen servicio no respetaron la fecha de la garantía. Aceptaron el vehículo y 3 días después nos dijeron que no cubría la garantía. Estuvimos 3 días sin carro.
4/17/2020
Susan H. VERIFIED CUSTOMER
The main reason we continue to bring our car to Norm Reeves Honda for service is because of our trust in Trinity, our service adviser.
4/17/2020
Yoshiaki K. VERIFIED CUSTOMER
Great customer service.
4/17/2020
Shane F. VERIFIED CUSTOMER
Right out of the gate, the porter which initially took my vehicle rode the clutch. When I brought it up to my service advisor, it was shrugged off. I was then told the initial price I was given by her would be doubled, purely because the call I made earlier had a higher price. When I reviewed my dash cam footage, several people which drove my vehicle were, in essence, calling it a pile of junk. Additionally, based off the same footage, my service advisor told the individual sanitizing my HVAC system to bring it out, despite not being finished. I am satisfied with that tech, as he made attempts to finish the job at hand.
4/17/2020
Sharon W. VERIFIED CUSTOMER
Advisor, Joseph, was helpful, courteous, and knowledgeable.
4/17/2020
Rosario L. VERIFIED CUSTOMER
Thank you guys for your help!
4/17/2020
Anita K. VERIFIED CUSTOMER
Awesome
4/17/2020
Victor F. VERIFIED CUSTOMER
Mr paul phan was extremely helpful we are very satisfied
4/17/2020
Yolanda Q. VERIFIED CUSTOMER
Very helpful!
4/17/2020
Aileen M. VERIFIED CUSTOMER
The service was great thanks so much!
4/17/2020
Rosita V. VERIFIED CUSTOMER
Paul was exceptionally awesome! He was the only technician that was able to help trouble shoot and fix my issues with the rattling and shaking of my vehicle when it was brought it in numerous times before. He’s very thorough and very professional. He will definitely be my personal technician going forward. I would love to see him get recognized for his outstanding service! Thank you, Paul for representing Norm Reeves Honda despite my bad experience from previous services. You’re an asset to the team!!!!