Very very bad service. This is not the first time. I am never referring anyone
To you guys nor do I ever want to do buisness with you. Please have someone from management contact me. Thank you
3/29/2020
Manuel D. VERIFIED CUSTOMER
Valentin Frausto is the best!
3/29/2020
Adriana N. VERIFIED CUSTOMER
He tried to deny my coupon for oil change I received by email without him reading the fine print. His mood towards me completely changed and was bothered.
He was also bothered I didn’t want to add on any other services.
3/29/2020
Delia I. VERIFIED CUSTOMER
Josh was super helpful!
3/29/2020
Monica C. VERIFIED CUSTOMER
Took my appointment exactly at the time it was. Didn't have to wait long for them to start my service. All questions I had were answered. Excellent service I was provided with!
3/28/2020
Charles V. VERIFIED CUSTOMER
Prompt and great service!
3/28/2020
Haifang Z. VERIFIED CUSTOMER
Thank you very much, the staff is professional, good attitude and quick response.
3/28/2020
Mary Lou. VERIFIED CUSTOMER
He did an excellent job! Very thorough and polite!
3/28/2020
Ivan C. VERIFIED CUSTOMER
Paul was great!
3/28/2020
Rafael L. VERIFIED CUSTOMER
Very professional help and very specific help.
3/28/2020
Eulogio G. VERIFIED CUSTOMER
Great service!
3/28/2020
Francisco B. VERIFIED CUSTOMER
Despite the pandemic occurring right now the service was excellent, the customer service impecable and it was all done in a timely manner.
3/28/2020
Michael H. VERIFIED CUSTOMER
My usual Service Person Brandon Hanson was off today and, I trust Brandon.
I was pleased with your Service “guy” assigned as he was professional and followed up with me even after leaving for break. JOE (another service manager) filled in while Sam Tung was at break..
Obviously, NO ONE wants to pay $595 For a weak starting battery but, the problem was so much MORE than that!
3/28/2020
Rodney B. VERIFIED CUSTOMER
Very good service. Totally satisfied with my visit.
3/28/2020
Sylvia S. VERIFIED CUSTOMER
Great customer service like always.
3/28/2020
Rafael P. VERIFIED CUSTOMER
I’m always happy with the care and service I get when I take my accord to norm reeves in West Covina! Keep up the great work!
3/28/2020
John R. VERIFIED CUSTOMER
They have a good service and people very professional
3/27/2020
Jasmin I. VERIFIED CUSTOMER
Joe and Brandon have been accommodating and have gone above and beyond... thank you!
3/27/2020
Liz C. VERIFIED CUSTOMER
My experience today at Norm Reeves Honda dealer was excellent. Mr. Samuel Tung was very nice at explaining the service my car needed. Helpful in every way by letting me know my options in order to fixed my car and been abled to get the tires I needed and wasn't able to afford. When I come back to the dealer I'm sure going to look out for him. Thank you
3/27/2020
Israeal R. VERIFIED CUSTOMER
Great work,and most of all Brandon Hanson Took good care of me from the beginning to the end great job