Paul was phenomenal and super helpful. Couldn't of asked for better service from a great individual!!
3/20/2020
Lana P. VERIFIED CUSTOMER
Brandon was professional, courteous and very knowledgeable about my Honda clarity. Thank you for the great service
3/19/2020
John D. VERIFIED CUSTOMER
Brandon was great in helping me out
3/19/2020
Joe Raul. VERIFIED CUSTOMER
Great customer service
3/19/2020
Paul S. VERIFIED CUSTOMER
Paul was excellent. Your service costs are high compared with similar service from several excellent mechanics who I know. I would come more regularly if your labor costs were not so high.
Again, great service from Paul and good work.
Thank you!
3/19/2020
Eyllisa S. VERIFIED CUSTOMER
Brilliant and fast
3/19/2020
Daniel B. VERIFIED CUSTOMER
Sam was very friendly, and welcoming. I always appreciate that. The wait for the work was pretty much what I expected. Thank you for your service.
3/19/2020
Ricardo C. VERIFIED CUSTOMER
Took my vehicle in for a wheel stud replacement, something ive done myself in under an hour, and was told it would be finished by 6pm. I took my vehicle in at 2pm. The vehicle wasn't completed by 6pm and had to be kept overnight. I was then told it would be finished by 11:30am that following day. Needless to say I was upset over the fact that certified mechanics were having trouble with such a simple job. I didn't even get a car freshener for my troubles.
3/19/2020
Marie H. VERIFIED CUSTOMER
I told Paul that I didn't have my phone. He tried texting and calling me twice. You would have thought he would look in the lounge area. Instead of having my car at 9:15 it was 10:45 when I was finally able to track him down. Not pleased.
3/19/2020
Danielle B. VERIFIED CUSTOMER
Excellent and fast service
3/19/2020
Leticia C. VERIFIED CUSTOMER
Thank you for your service.
3/19/2020
Exar M. VERIFIED CUSTOMER
Joe always knows what he is talking about and is super nice!
3/18/2020
Lidia M. VERIFIED CUSTOMER
Trinity Guzman is a great service adviser.
She always takes good care of me.
3/18/2020
Emy S. VERIFIED CUSTOMER
**** is amazing. He always go above and beyond. Care about our safety and our car health. Thank you **** and his mechanic team. Jesus deliver me my car. Always a smile and very nice.
3/18/2020
Theresa N. VERIFIED CUSTOMER
It was a great experience like always. Doing a great job. Keep up the good work
3/18/2020
Aimee C. VERIFIED CUSTOMER
Excellent service
3/18/2020
Maricela P. VERIFIED CUSTOMER
Trinity Guzman was very helpful and nice.
3/18/2020
Paula M. VERIFIED CUSTOMER
Paul was very efficient and communicated well. Loved the quick service.
3/17/2020
Gustavo C. VERIFIED CUSTOMER
The representative that helped me could’ve been a little bit more knowledgeable regarding the wait time. I asked him approximately how long the service would take and he told me it would take about 1 hour to 1hour 1/2 which I was fine with to stay and wait for the car. If I knew that It would’ve taken longer then I would’ve left and came back. What made me more upset was when I got up from the waiting lounge and seen my car sitting there because it was ready, he must of noticed that I seen the car was ready and that’s when he approached me to tell me that the car was ready. I did notice that he was talking to someone that worked there at the Honda dealership and I felt that he wasn’t taking my time into consideration. I will think twice to go to that dealership. I’ve never had any issues or concerns until Monday. I do understand that I might of read things the wrong with regarding my wait for the service of my car but I trust my judgment.
3/17/2020
Richard R. VERIFIED CUSTOMER
My only point nothing to do with this service was when I called in a few months ago to say my battery was dead. I was told it was not covered. But yesterday I learnt it was. I went to Costco to replace it.
Anyway feels like someone in Honda dropped the ball on that one