Joshua was very kind and attentive to question I had. He was thorough in his explanations of my cars needs and made the experience easier!
3/11/2020
Paulina D. VERIFIED CUSTOMER
Paul gives excellent customer service!!
3/11/2020
Raul R. VERIFIED CUSTOMER
I had a good experience with Norm Reeves Honda of west covina when I had my car serviced. Paul was very helpful and he delivered my vehicle back to me at the time he promised. Thank you very much.
3/10/2020
Leslie H. VERIFIED CUSTOMER
I’m not sure why you guys send these out when you don’t actually follow up with them! Paul did a fine job but because of my experience with Norm Reeves and this car I am looking into getting another car that is not a Honda. Very disappointed in my experience. If you guys were committed to a good service experience someone in charge would contact me and figure out what they can do to make this situation right, but something tells me this “survey” is all for show.
3/10/2020
Kuo L. VERIFIED CUSTOMER
The service is very good. I will back to body shop again.
3/10/2020
Orlando C. VERIFIED CUSTOMER
I was well taken care of
3/10/2020
Baha Z. VERIFIED CUSTOMER
Thank you so , I highly recommend your dealer , very helpful and caring
Thank u again
Trinity and joy Martinez are the best and have a very good customer service
3/10/2020
Isabel C. VERIFIED CUSTOMER
Joshua Martinez is very kind and helpful with getting my car situated and very friendly.
3/10/2020
Milton L. VERIFIED CUSTOMER
Friendly and knowledgeable
3/10/2020
Anabelle L. VERIFIED CUSTOMER
Samuel went out of his way to make sure that the rear view camera of my crv is fixed. I appreciate too that he was able to bring down the charges to $0.00.
3/9/2020
Jeff H. VERIFIED CUSTOMER
Paul Phan was very helpful in ensuring that I
am 100 percent satisfied with the service. I am very appreciative of his service and i would like to thank him for that.
3/9/2020
Stephanie . VERIFIED CUSTOMER
Gabbie was fantastic, supper friendly and professional
3/9/2020
Felix V. VERIFIED CUSTOMER
Trinity Guzman did a good job. Thank you.
3/9/2020
Luong H. VERIFIED CUSTOMER
Helpful nice workers
3/8/2020
Paul R. VERIFIED CUSTOMER
I would just say that someone leaves dirt marks on my car door panel and also on my glove box. Please be more considerate of not dirtying the inside of the vehicles. Other then that, efficient and very informative when I has questions.
3/8/2020
Aisha A. VERIFIED CUSTOMER
Excellent service as usual
3/8/2020
Troy G. VERIFIED CUSTOMER
Excellent service. She explained everything in detail and answered any questions I had for her.
3/8/2020
Elba M. VERIFIED CUSTOMER
Brandon was friendly and explained very well any questions I had for him.
Excellent service he provided!