I was welcomed with a friendly smile, then was promised the completion time, and as promised the cat was ready.
3/12/2020
Marciano A. VERIFIED CUSTOMER
Trinity was awesomely nice and helpful!
3/12/2020
Catherine R. VERIFIED CUSTOMER
Everything was explained to me so I understood what I needed to do was very pleased
3/12/2020
Allan L. VERIFIED CUSTOMER
Thanks.
3/12/2020
Don D. VERIFIED CUSTOMER
Got the wrong service tech name
3/11/2020
Agustin M. VERIFIED CUSTOMER
Paul Phan was very helpful and great!
3/11/2020
Kirk M. VERIFIED CUSTOMER
Brandon was great, got me in and out quickly even though I didn’t have an appointment. Fantastic service!
3/11/2020
Blanca Giselle. VERIFIED CUSTOMER
Great service!
3/11/2020
Elvia R. VERIFIED CUSTOMER
Brandon always provides great customer service.
3/11/2020
Leticia G. VERIFIED CUSTOMER
Very happy & satisfied
3/11/2020
Kenia R. VERIFIED CUSTOMER
Brandon was friendly, helpful and welcoming. I will definitely be returning for future services.
3/11/2020
Benigno P. VERIFIED CUSTOMER
Quick service and advisor was very helpful with the questions I had.
3/11/2020
Diana V. VERIFIED CUSTOMER
Gabriela D. was beyond helpful & amazing. She took the time to walk me through everything & answered any little side questions I had. Loved the energy she hit me with and she seemed like she was actually happy to help me. Best customer service I’ve received from the last couple times I’ve brought my car in. Thank you for everything gabby. & don’t stop what you’re doing. Your customer service is amazing.
3/11/2020
Anthony Z. VERIFIED CUSTOMER
Service associate was very attentive and thorough deserves a raise. Honda should hire more associates of this nature.
3/11/2020
Marisol C. VERIFIED CUSTOMER
Look very clean and employee were very nice.
3/11/2020
Anneliese T. VERIFIED CUSTOMER
Joshua was very kind and attentive to question I had. He was thorough in his explanations of my cars needs and made the experience easier!
3/11/2020
Paulina D. VERIFIED CUSTOMER
Paul gives excellent customer service!!
3/11/2020
Raul R. VERIFIED CUSTOMER
I had a good experience with Norm Reeves Honda of west covina when I had my car serviced. Paul was very helpful and he delivered my vehicle back to me at the time he promised. Thank you very much.
3/10/2020
Leslie H. VERIFIED CUSTOMER
I’m not sure why you guys send these out when you don’t actually follow up with them! Paul did a fine job but because of my experience with Norm Reeves and this car I am looking into getting another car that is not a Honda. Very disappointed in my experience. If you guys were committed to a good service experience someone in charge would contact me and figure out what they can do to make this situation right, but something tells me this “survey” is all for show.
3/10/2020
Kuo L. VERIFIED CUSTOMER
The service is very good. I will back to body shop again.