Thank you for your service and support George. You helped me make my decision with confidence and went above and beyond.
1/16/2025
Long T. VERIFIED CUSTOMER
????
1/15/2025
Michael C. VERIFIED CUSTOMER
Michael C
1/15/2025
Catherine K. VERIFIED CUSTOMER
Matt is truly the best. A professional with a great personality.
1/15/2025
Anthony T. VERIFIED CUSTOMER
No complaints
1/14/2025
Bertha L. VERIFIED CUSTOMER
Great customer service. Made my appointment easy and wait time was not long considering how busy it was.
1/14/2025
Amber M. VERIFIED CUSTOMER
Matt provided great customer service and went above and beyond for my car care. He kept me updated with every step of my car service.
1/14/2025
Peyton H. VERIFIED CUSTOMER
Got taken care of, including additional concerns.
1/14/2025
Jessica M. VERIFIED CUSTOMER
First I heard when I bought a Kia that the service was great. ( I’ve only had my car for half a year) but this is the second time I’ve come and MADE AN APPT, and it’s taken over 3 hours. Being called its ready. Standing outside and had to complain and wait again! Horrible. Let alone they said no more car wash but they clean windows and vacuum. The windows were worse if they would’ve just left them alone!
I really hope these comments are read because I’m so dissatisfied with the overall experience!
1/13/2025
Maria F. VERIFIED CUSTOMER
Great customer service Mike is always happy and humble.
1/13/2025
Zachary R. VERIFIED CUSTOMER
That was some of the worst service I’ve ever had. I took my car on Monday morning at 7:15 AM which was my given appointment. There was at least 15 other people. Who were given the same appointment time. It took them forever for them to get my car Checked in. Then a whole week went by and finally on Friday afternoon. I picked up the car myself because nothing had been done yet. No diagnostic had even taken place.
1/12/2025
Beverly S. VERIFIED CUSTOMER
While I wanted my car(yellow soul) washed I fully understand your people not doing it. What I do not appreciate is that the inside of my car was trashed literally trashed. I keep in my car for spot cleaning as well as emergency needs. I will pursue all my options to correct this intolerable violations to my belongings created by your service representative . Beverly S
1/12/2025
Susan M. VERIFIED CUSTOMER
Team was very polite and helpful. Good communication at all times.
1/12/2025
Amy P. VERIFIED CUSTOMER
Your check in process could be improved. I booked an appt online and upon arrival the tech said his tablet could not access appointments made on line. It appears you use different modes of appt booking and communication, with each not being as effective as the other.
Otherwise I was very pleased with my experience.
1/12/2025
Robert I. VERIFIED CUSTOMER
Great service
1/12/2025
Susan D. VERIFIED CUSTOMER
I was waiting way to long. My appoinment was at 10 and I didnt leave there until 3 30. That's ridiculous
1/11/2025
Domenic M. VERIFIED CUSTOMER
Had 8am reservations. Gotvther 15 minutes early. You knew we were waiting. Should notbtske that long for a simple 6 month service. Door guards that were put on incorrectly included. We did not leave there until after 11.
1/11/2025
Peter C. VERIFIED CUSTOMER
Thank you for the service.
1/10/2025
Christine R. VERIFIED CUSTOMER
While the services department was busy, Michael remained calm and focused. He even recommended the fried chicken meal at the Old World Deli - which was delicious by the way! I would definitely ask for Michael the next time I service my car.