Really good service!
Super helpful, letting us know all the information we needed to know.
Appreciate it!
12/29/2024
Siuway T. VERIFIED CUSTOMER
????????
12/29/2024
Arthur W. VERIFIED CUSTOMER
Excellent experience. Thank you Eric!
12/29/2024
Tammy G. VERIFIED CUSTOMER
Mr Arroyo was very kind and I felt assured that I was in the best hands.
12/29/2024
Gilbert G. VERIFIED CUSTOMER
The service center personnel are very rude to the customers. I have not found one technician that is courteous or helpful. Every question asked is always answer with a short reply. We always make an appointment in hope that it’ll be quick but we always get the run around and they always try to push the pick up for longer. Please do better, I love my Optima but I hate your service center.
12/28/2024
Robbin T. VERIFIED CUSTOMER
I made an appointment for recall items to be repaired. Parts were not in stock. I specified when I made the appointment that this was for recall repairs
Representative did remain chipper as he told me to call back in a week to see if the parts had been received so I could make another appointment. I used part of a vacation day to take care of this and it was wasted time.
12/28/2024
John N. VERIFIED CUSTOMER
Jeff is always awesome to deal with.
12/28/2024
Lorraine B. VERIFIED CUSTOMER
I am extremely satisfied with the service and price.
12/27/2024
Angelo Q. VERIFIED CUSTOMER
George was great. Thank you
12/26/2024
Teresa G. VERIFIED CUSTOMER
The service was not completed. I was waiting for a call regarding exterior trim that was falling off the 2024 telluride with 17K miles. I opted to return the vehicle once the new trim to have the seat recall and trim to be completed at the same time.
12/25/2024
Scott L. VERIFIED CUSTOMER
Service for my Telluride was completed in a very timely manner.
12/24/2024
Daniel L. VERIFIED CUSTOMER
Satisfied.
12/24/2024
Melinda J. VERIFIED CUSTOMER
The best!
12/24/2024
Kenneth R. VERIFIED CUSTOMER
Friendly Staff and efficient service.
12/24/2024
Henry V. VERIFIED CUSTOMER
Great service from Eric, Thank you
12/23/2024
Maximiliano S. VERIFIED CUSTOMER
Eric was amazing he was very helpful and very informative. Went above and beyond in helping me get my car situated and estimates for paint jobs as well.
12/23/2024
Susan T. VERIFIED CUSTOMER
Poor communication
12/22/2024
Paola L. VERIFIED CUSTOMER
Service is always great at Covina Kia and Eric was very helpful
12/22/2024
Mario M. VERIFIED CUSTOMER
Had no issues and great customer service. Service on vehicle was done in a much faster time than anticipated. Thank you very much.