I asked my service writer twice if they had changed the reminder in the car. I left and after my first stop got back in the car and the service reminder dinged. I called back and had to leave a message for Cameron but never received a call back. I had to call the dealer in Bakersfield CA to find out how to change the reminder.
1/14/2018
Yvonne Z. VERIFIED CUSTOMER
For being the first person there in the morning and having an appointment we were there for over three and a half hours I am very unhappy about that
1/14/2018
William T. VERIFIED CUSTOMER
Andy exemplifies how you shall be treated as a customer.
1/14/2018
David B. VERIFIED CUSTOMER
Excellent service.
1/14/2018
Joihn F. VERIFIED CUSTOMER
Thanks for taking care of my vehicle, Crowley Kia
1/14/2018
Sitaram R. VERIFIED CUSTOMER
No issues. Kind enough to give me a ride back to my place of work.
1/13/2018
Robert D. VERIFIED CUSTOMER
A great job in timely manner
1/13/2018
David C. VERIFIED CUSTOMER
Excellent
1/13/2018
Doyle M. VERIFIED CUSTOMER
Great service by Richard . He is very professional and wants to help his customers . Thanks Richard glad you work there !
1/13/2018
Joan V. VERIFIED CUSTOMER
Both dropping my car off and picking up, I had to wait quite a while to be helped by the service advisor. Maybe this was due to the fact that I did both after work hours, however, I would think that this is to be expected and additional help be provided. Everything else was fine.
1/13/2018
Tara A. VERIFIED CUSTOMER
David is always very kind courteous and helpful. I feel like he’s always wanting to help do the right thing for me and my car without any hesitation
1/13/2018
Doug B. VERIFIED CUSTOMER
As always, Cameron and the other Kia staff was professional and pleasant. I was surprised when one of the service staff opened the door for me as I approached the door to the service department. I thought "What a first class business!"
We are grateful that we could use a Kia coupon to help with our budget. We also appreciate the shuttle ride so that we could take care of other things while the car was in for service. Jerry's conversation on the drive was uplifting.
Thank you,
Douglas ****
1/13/2018
Sean E. VERIFIED CUSTOMER
Richard is awesome. Point blank
1/13/2018
Tiffany L. VERIFIED CUSTOMER
Very happy with my oil change this visit. Thank you for being speedy and doing a great job!
1/13/2018
Chester Y. VERIFIED CUSTOMER
Recall service to replace the turbo oil line was completed quicker than estimated.
1/13/2018
Brian L. VERIFIED CUSTOMER
She's very helpful and understanding. I'm glad she was the one that helped me out.
1/13/2018
Mary M. VERIFIED CUSTOMER
Amazing service as usual!!!
1/13/2018
David E. VERIFIED CUSTOMER
Very friendly service.
Clearly stated what was being done with my car and when it would be ready.