She is smart. Knowledgeable and very efficient I appreciated her professionalism
1/11/2018
Brent B. VERIFIED CUSTOMER
Thanks!!
1/11/2018
Robert M. VERIFIED CUSTOMER
the service department is number 1
1/10/2018
Yvonne Z. VERIFIED CUSTOMER
I was told that some of theses services that was needed was declined the last oil change I was never offered these services that are needed I was offered services but not these and I did to climb those
1/10/2018
Adelfo F. VERIFIED CUSTOMER
Good servi
1/10/2018
Estella V. VERIFIED CUSTOMER
Great customer service.
1/10/2018
Christal W. VERIFIED CUSTOMER
Fast service! Thank you. Wish you had free vacuum and wash with each service.. I also had just bought a Nissian and they do every service.
1/10/2018
Sheila B. VERIFIED CUSTOMER
When vehicle was dropped off, it was made known that car was under a service contract. When I went to pick up the vehicle the clerk thought I had a balance, when I told her I shouldn’t have a balance, because of the contract she called David who came in and basically asked me if I was sure I knew what I was talking about, I told him I had been coming and having my vehicles serviced here for a few years now, to look it up in the computer. He looked it up, then said did you let your service advisor know that you had this contract when you dropped the vehicle off? I said of course I did. I also told David that I didn’t like being talked to like I didn’t know what I was talking about, he just nodded. Very rude, for their mistake! I have 3 Kia souls that I have been bringing to you for 2 years now. Stacey is very friendly, and accommodating, I just think this somehow slipped through the cracks today.
1/10/2018
Jose M. VERIFIED CUSTOMER
Andy is always awesome!
1/10/2018
John M. VERIFIED CUSTOMER
Your service manager Jason ****. He doesn't know customer service, never returns phone calls and hides in his office. I think he doesn't know what a manager should be doing. He makes me never want to get a car from KIA ever again.
David is KIAs only saving grace.
1/10/2018
James Z. VERIFIED CUSTOMER
Brian was not only friendly as he directed me to the new procedure of pulling up to the bay, but also made me feel as though any service being done for me was important to the dealership as well as me. Any dealership is only as strong as the first member of the business you encounter and Kia Plainville should feel in fantastic hands with Brian being that individual.
1/10/2018
Maryellen Z. VERIFIED CUSTOMER
Over delivery
1/10/2018
Donald D. VERIFIED CUSTOMER
Got me in for service needed quickly. Thanks
1/9/2018
Rhonda C. VERIFIED CUSTOMER
Daniel was awesome! Very professional and friendly. Great job Daniel!! You are the BEST!
1/9/2018
JUDITH P. VERIFIED CUSTOMER
William was fantastic. He remembered me & knew which car was mine without being told my name. Perfect & quick service. Very polite & pulled my car up close so I wouldn't get wet in the rain.
1/9/2018
Belinda B. VERIFIED CUSTOMER
THANK YOU Stacey keen for helping me you made everything so smooth and easy for me today with my car problems I was so stressed out all weekend long ..????????????
1/9/2018
Sally M. VERIFIED CUSTOMER
I live in New Mexico but I always bring my Via to the High Desert.
1/9/2018
Urszula C. VERIFIED CUSTOMER
Good service
1/9/2018
Karen C. VERIFIED CUSTOMER
Awesome service as always
1/8/2018
Carrie D. VERIFIED CUSTOMER
Service was fast and efficient. I was well-informed of each procedure and given the information needed to keep in contact with David. My car was finished before the expected time and it was even washed! Thank you!