Michelle was very helpful and was kind enough to explain every detail regarding a minor service for hybrid vehicles.
12/15/2024
Rosalina C. VERIFIED CUSTOMER
Satisfied with the good job of your personnel. Thank you.
12/15/2024
Tannia N. VERIFIED CUSTOMER
Always the best service!
12/15/2024
Miguel C. VERIFIED CUSTOMER
Matt was fantastic, would gladly leave a positive feedback
12/15/2024
Emerson E. VERIFIED CUSTOMER
Great service!
12/15/2024
Ron S. VERIFIED CUSTOMER
Always friendly and professional
12/14/2024
Roxanne R. VERIFIED CUSTOMER
I was told I would get updates, but did not get one update. I had to call to find out if my car was ready after 4.5 hours later. The communication i received needs to improve. I will say the people I dealt with were professional, courteous and respectful. I will be a returning customer hoping for a better experience.
12/14/2024
Virginia R. VERIFIED CUSTOMER
Very satisfied with Eric professional and courteous manner
12/14/2024
Zoe N. VERIFIED CUSTOMER
Eric was very nice and helpful!
12/13/2024
Antonio F. VERIFIED CUSTOMER
It looks like scam I don't know how you **** up with almost 800.00 dollars for two hours of labor and I'm pretty sure that they didn't do anything they charge me for. I was never charged for service in any service station or shop
12/13/2024
Peter R. VERIFIED CUSTOMER
Never had a bad experience here. Gene always ready to deliver the best customer experience.
12/13/2024
Lupe S. VERIFIED CUSTOMER
Matt Park is always willing to help, does a great job answering my questions and concerns
12/12/2024
Joe G. VERIFIED CUSTOMER
George and the team very kind and thoughtful. They are why I come to Covina Valley instead of Cerrotos.
12/12/2024
Juan M. VERIFIED CUSTOMER
Very professional always was inform of the status of my vehicle
12/12/2024
Emerie F. VERIFIED CUSTOMER
Thank you!
12/12/2024
Martha G. VERIFIED CUSTOMER
Thank You
12/12/2024
Elias O. VERIFIED CUSTOMER
Don’t understand why the prices of a basic oil change and tire rotation is extremely high, I get it I’m paying for the labor but it’s still ridiculous to charge $150 just for that. And not even that at first it had came up to $300 because the “advisor” Matt wanted me to buy this premium liquid for the windshield and for the fuel which first of all sound like a scam and are not necessary yet he wanted me to initially pay $300.
Usually at the end after I pay I also get a paper with the information about my car and see the status of things such as my breaks and other various things. This time I didn’t get anything, also the website says that every single service comes with a free car wash yet I was told through message after I dropped off my car that due to “water shortage” a car wash wasn’t going to be provided. That to me was just another excuse to not provide good service and squeeze the last dollar out of you for the least amount of service and parts. I used to pay around $120 for a basic service and now it’s $150, crazy how it keeps increasing but nothing seems to improve.
12/12/2024
Cynthia H. VERIFIED CUSTOMER
Eric was professional and attentive
12/11/2024
David A. VERIFIED CUSTOMER
Well done!
12/11/2024
Tahtia K. VERIFIED CUSTOMER
The service was Goff. I did request that they do not rotate my tires and they did.