I was asked if I needed a car wash I stated yes and was in the order too, came to pick it up and no wash they took it back and I came back 20 min later and the car was not really washed... as if they didn't care the top was still dirty the sides too looked like they didn't give a rats behind if it were clean or not the bottom and bumper still dirty...didn't expect to be rushed out that quick I opted to wait since I knew it was as a busy Saturday and no appointment I said it was fine now I wonder if they really did my oil change or even rotated my tires since it seems like they didn't wash my car they were in a hurry to push it out unacceptable they still had the audacity to say it was hand washed what a joke there still dirt on the sides looks to me like they just sprinkled water on it
9/24/2017
Davida P. VERIFIED CUSTOMER
David Galvez gave me excellent service
9/24/2017
ALBERT T. VERIFIED CUSTOMER
Happy with the fast service and the work too.
9/23/2017
Paul A. VERIFIED CUSTOMER
Always great service. I'll be looking for the survey.
9/23/2017
Teresa W. VERIFIED CUSTOMER
Great customer service
9/23/2017
Tiffany W. VERIFIED CUSTOMER
I'm always satisfy when I get my car service and Andy Wilson does his job to the fullest and Beyond
9/23/2017
JAMES K. VERIFIED CUSTOMER
David did a good job. His estimates were accurate and he displayed a very professional bearing
9/23/2017
Stephen E. VERIFIED CUSTOMER
None
9/22/2017
Richard I. VERIFIED CUSTOMER
From : Barbara Pereira
Great Customer Service.
9/22/2017
SUSAN R. VERIFIED CUSTOMER
William provided amazing customer service. He made sure that every aspect of my kia was taken care of. He was aware of every issue with my car and helped me fix it at a reasonable price.
9/22/2017
Robert A. VERIFIED CUSTOMER
Stacy was fantastic. I did not have an appointment and she got me right in and the car was done in the time frame she gave me. I was very satisfied with my experience here at the dealership.
9/22/2017
Steven E. VERIFIED CUSTOMER
Thank you for great service!
9/22/2017
Paul R. VERIFIED CUSTOMER
Andy was a pleasure to work with. His professionalism and willingness to provide the highest level of customer satisfaction was outstanding! My wife and I look forward to doing business with him and KIA Victorville in the near future. Thank you all again.
Paul R
9/22/2017
James K. VERIFIED CUSTOMER
Awsome
9/22/2017
Alyssfa B. VERIFIED CUSTOMER
This is the best care/service I have ever received
9/22/2017
Olga M. VERIFIED CUSTOMER
Stacy is very personable, great customer service. She listens before answering, is great at explaining things, and is very efficient. She keeps you informed, and does what she says she will do. Thanks, Olga M
9/22/2017
Terrence B. VERIFIED CUSTOMER
Great job as always. Excellent service team and great snacks.