Stacey was very professional and polite. She explained everything thoroughly and kept me informed every step of the way. I would highly recommend Stacey to all my friends with Kia's.
7/7/2017
Daisy D. VERIFIED CUSTOMER
Stacey is very accomodating!! always smiling! :))
7/7/2017
ADRIENNE M. VERIFIED CUSTOMER
Came in for an oil change, tire rotation and to fix the drivers side head lamp that had gone out. Picked up my car and was assured everything was done only to find later that night when I go to turn on my headlights to drive home (more than 30 minutes away) drivers side light is still out. Took the car back the next day to get it fixed again only to be told it will now take several days to fix the headlight.... I was told that they are aware of this problem with the 2014 models and that it is very common. My question is why was this not checked during my original service? Even with the courtesy rental car it is terribly inconvenient not to have my car for days and the rental car (from Enterprise) is sub par, the interior of the car smells of sick after only driving it around for a few hours.
7/6/2017
Carol L. VERIFIED CUSTOMER
Very professional nice gentleman
7/6/2017
Paul A. VERIFIED CUSTOMER
Excellent work as always.
7/6/2017
Katherine H. VERIFIED CUSTOMER
Fabulous. He answered all my questions and gave me updates on how my car was coming along.
7/6/2017
Mary G. VERIFIED CUSTOMER
Very friendly and helpful
7/6/2017
JEANNINE J. VERIFIED CUSTOMER
She's very friendly, professional and attentive.
7/6/2017
Jeffery S. VERIFIED CUSTOMER
Andy was real helpful and provided me with great service from beginning to the very end.
7/5/2017
DANIELLE B. VERIFIED CUSTOMER
The girl was really nice that I dealt with. It took them over 10 mins to come talk to me when I first got there. It wasn't Stacy at first but then the guys sent me into her office and she was great!
7/4/2017
James H. VERIFIED CUSTOMER
Took much too long.
7/4/2017
Tammy M. VERIFIED CUSTOMER
Stacey was extremely pleasant. She was pro active in meeting my cars needs. I appreciate her assistance as she made it seem I was her only customer at that moment. Excellent quality customer service.
7/4/2017
Arturo G. VERIFIED CUSTOMER
Great service
7/4/2017
Anita P. VERIFIED CUSTOMER
Stacey kept us informed of the status and what was wrong with our car. Greatly appreciated
7/4/2017
MARY S. VERIFIED CUSTOMER
Great service
7/4/2017
JANATE V. VERIFIED CUSTOMER
Everyone, specifically David and Jason, were extremely professional, courteous, and knew their job. I have had poor experiences with service centers in the HD, but this Kia's service staff far exceeded my expectations. Thank you all and please continue your standard of work ethic and amiable ways.
7/3/2017
JULIETA S. VERIFIED CUSTOMER
There was a gentleman by the name of Michael who checked in all 8 cars eating in line did a great job and then took us home in the shuttle van very impressed with his customer service he should get some recognition also!
7/3/2017
LUTHER Y. VERIFIED CUSTOMER
I was supposed to get my car washed and it wasn't done. I didn't notice until I got home. On my paperwork it said it was done but it wasn't. Very unsatisfied.
7/3/2017
CARLOS D. VERIFIED CUSTOMER
David galvez was great!! I was very satisfied with service! His a good service advisor! Great attitude