Michelle went above and beyond to help me and was very patient, kind, and knowledgeable. She answered every question and had incredible customer service. I’ve been going to the Covina location for years and no one has had better customer service than Michelle! Thank you for making my experience great after a few not so great visits!
11/8/2024
Arulprakash S. VERIFIED CUSTOMER
Will do.
11/7/2024
John C. VERIFIED CUSTOMER
We did not like our credit card being typed into a computer instead of using the regular credit card machine. And it was done incorrectly causing security alerts on our account when the transaction was declined.
11/7/2024
Daniel F. VERIFIED CUSTOMER
yes i always get a good service from Michael Connely.
11/7/2024
Cecilia R. VERIFIED CUSTOMER
George was great!
11/7/2024
Rosemarie D. VERIFIED CUSTOMER
George is an awesome employee. Great customer service and very knowledgeable about his job. Very efficient in his Job. Thank you so much ????
11/7/2024
Joanne R. VERIFIED CUSTOMER
Very professional and courteous
11/7/2024
Jesus G. VERIFIED CUSTOMER
Very pleased with the service and George in the service Department was very helpful and had the best communication with us.
Thank you George
11/7/2024
Cesar N. VERIFIED CUSTOMER
Parts of my vehicle were scratched and damaged. I did not receive top quality service in my visit.
11/7/2024
Jeff N. VERIFIED CUSTOMER
Was very satisfied with my service experience today. Will continue using Lifetime Kia, for my vehicle service needs.Thanks
11/7/2024
Beni Jean. VERIFIED CUSTOMER
Gene was professional and efficient as always.
11/7/2024
Rosalind C. VERIFIED CUSTOMER
Eric’s honest and truthfulness with my vehicle’s issues and the major delay experienced are commendable. He is a fine representative of West Covina KIA.
11/6/2024
Ricky T. VERIFIED CUSTOMER
Thank you, Eric! Your service and professionalism truly exceeded all expectations. The parts department is outstanding—not just the best in the automotive industry, but the best across any industry I've encountered. This business sets a remarkable standard!
11/6/2024
Tom R. VERIFIED CUSTOMER
Michael Connellly, has always gone above and beyond and is a great representative for Covina Valley Kia. I live in Ontario and because of Michael and the team at Covina Valley Kia that is why I commute to have my vehicle serviced there.
11/6/2024
Penny L. VERIFIED CUSTOMER
Jeffrey Cagle is the best, so friendly and helpful. Best service in town.
11/6/2024
Jesse E. VERIFIED CUSTOMER
The service was done in great timing! Eric was helpful with updates.
11/5/2024
Juan R. VERIFIED CUSTOMER
Keep up the good work ????????
11/5/2024
Jay T. VERIFIED CUSTOMER
The service was good and quicker than expected. I don’t know why the technician had to change the settings on the instrument cluster. Looking at the owners manual, can’t get information on how to put it back the way it was. Maybe I should have checked it out before leaving, but why would I expect it to be different?