Manuel was very pleasant and professional. Good job Manuel!
10/16/2024
Gwendolyn B. VERIFIED CUSTOMER
Thank you, I thought they did car washes and vacuum
10/16/2024
Paul S. VERIFIED CUSTOMER
Waited 3.5 hours for an oil change and small tire patch.
10/16/2024
Sonya J. VERIFIED CUSTOMER
Thank you for your service
10/16/2024
Adele D. VERIFIED CUSTOMER
Will do.
10/15/2024
Renee H. VERIFIED CUSTOMER
Yes
10/15/2024
Bruce B. VERIFIED CUSTOMER
Wait time for scheduled appointment no follow up on Safety Recall parts that were back ordered
10/14/2024
Cynthia M. VERIFIED CUSTOMER
Erick made sure everything was explained to me and I appreciate everything he did to help me understand what was going on with my car
10/14/2024
Francisco V. VERIFIED CUSTOMER
Im happy with the repair Mike id a friendly guy it just took way to long for the repair and no update status but I understand there must be many recalls
10/14/2024
Nelly L. VERIFIED CUSTOMER
I am very satisfied with my service. George was very nice. He explained every details about My Car. I’m very happy thank you.
10/14/2024
Nancy W. VERIFIED CUSTOMER
Convenient & professional.
10/13/2024
Debra H. VERIFIED CUSTOMER
Michael is an excellent customer service representative, you need more like him.
10/13/2024
Ted K. VERIFIED CUSTOMER
George is really cool thank you
10/13/2024
Roberto N. VERIFIED CUSTOMER
Service was great but car tech forgot to vacuum the car before I picked it up.
10/12/2024
Victor M. VERIFIED CUSTOMER
I was told that they would vacuum and wash the windows of the car. This is the second time they did not do it and I had no time to hang around to get it done. I think I’m finished taking my vehicle to the dealership.
10/12/2024
Gabriel H. VERIFIED CUSTOMER
I took my vehicle in expecting this part to be in stock. I waiting 2.5 hrs for nothing and my vehicle sat there because they had to order a part. You could have told me that upfront. Also my windows and car was not vacuumed as indicated.Just don't waste my time is all I ask of you.
10/12/2024
Robert C. VERIFIED CUSTOMER
George K was patient and polite. He provided excellent customer service
10/12/2024
David L. VERIFIED CUSTOMER
I got good service and Thank you.
10/11/2024
Yihui Z. VERIFIED CUSTOMER
Thank you for the excellent service and the work of the people at Kia.
Yi?hui
10/11/2024
Rebecca C. VERIFIED CUSTOMER
It was our first time using Covina Kia for Service. I was very happy to actually speak with a live person when making the appointment. The service that George Arroyo gave us was exceptional. The reminders, to being well informed as the car was being serviced was very helpful. No surprises. George Arroyo took very good care of us as customers . Car is running great. We will be back and will also recommend Covina Kia. “ ask for George!” Thank you for making it a pleasant experience!