Mike is always very helpful and friendly . Great customer service .
3/13/2024
Victor S. VERIFIED CUSTOMER
George was very difficult to work with. My dad and I felt like our questions and concerns were being dismissed. We had to press the issue over and over again and we’re finally heard. We just want are vehicle to be fixed. It has been burning oil for a while now and nobody wants to do anything about it. We are now doing a burning oil test.
3/11/2024
Vangelina S. VERIFIED CUSTOMER
U welcome,very happy with the service Mike do for me thank u
3/11/2024
Jeanette G. VERIFIED CUSTOMER
A big thanks to Eric for his great customer service.
3/11/2024
Prabal B. VERIFIED CUSTOMER
None at this time
3/10/2024
Conrad N. VERIFIED CUSTOMER
Excellent, professional service, thanks!
3/10/2024
Lorenza P. VERIFIED CUSTOMER
Excellent customer service! Thank you
3/10/2024
Ted E. VERIFIED CUSTOMER
Mike by far is your “Go To” guy!
Knows his stuff and never ever has he tried to upsell me.
From drop off to pick up, Mike keeps you informed.
Thanks Mike!
3/10/2024
Sergio G. VERIFIED CUSTOMER
The car was completed ahead of schedule which was a pleasant surprise. Car was washed too
3/9/2024
Enrique L. VERIFIED CUSTOMER
Please don’t contact me
3/8/2024
Temo U. VERIFIED CUSTOMER
I bought my Kia vehicle brand new in 2023 from Kia of Irvine. I was hoping on getting a free complimentary oil change. I was surprised that I had to pay $130 for my first aervice.
3/7/2024
Breanna M. VERIFIED CUSTOMER
George always has patience with me as a deaf person and makes sure I understand what's going on with my vehicles. I really appreciate that he called my warranty to see if they cover the passenger seat switch.
3/7/2024
Carol G. VERIFIED CUSTOMER
Friendly and knowledgeable people.
3/7/2024
Steven E. VERIFIED CUSTOMER
Matt was excellent.
3/6/2024
Erika E. VERIFIED CUSTOMER
I did not like the service today because I did not feel satisfied with the feedback you guys gave me. My truck problem was not resolved.
3/6/2024
Barbara W. VERIFIED CUSTOMER
He is Great I'm 82 and love him
3/6/2024
Jorge P. VERIFIED CUSTOMER
Regarding certain recommendations and car performance before and after visit .
3/6/2024
Brenda B. VERIFIED CUSTOMER
This is the first time I ever had a bad experience at Kia West Covina I was left waiting I think hour and a half to two hours before they let me know my car was ready. I was told they called me and left me a message on my phone. I was sitting in the lobby, but I had no messages And no missed calls. Yes I was looking at a car but I did tell the salesman that I wasn’t here to buy a car today. It was only here for service was that part of the issue I don’t know I got in at 8 o’clock I didn’t leave till one.
3/6/2024
Robyn H. VERIFIED CUSTOMER
Matt was great! He kept me informed about my vehicle and had excellent customer service. Thanks so much!
3/5/2024
Michael D. VERIFIED CUSTOMER
Carl and the Kia service department team was prepared and very efficient during my recent maintenance appointment.