I was 100 0/0 satisfied with ToreyTroilo. I have owned and had service done on many new cars. I have never had the experience I had with Torey! She took the time to answer all of my questions and never rushed me or seemed annoyed with me. She gave the time and attention that I felt I needed to have all of my questions and concerns answered! Due to the way Torey treated me and took her time with me, I will be coming to Matt Blatt Kia for any and everything I will need in the future. She has won you a customer for the future!!
2/23/2024
Domenico D. VERIFIED CUSTOMER
Satisfied
2/23/2024
Samuel N. VERIFIED CUSTOMER
Matt, was Very professional, and the work was done in a timely manner.
2/22/2024
Amera R. VERIFIED CUSTOMER
Mike is very good at what he does he deserves a raise for sure
2/22/2024
Raquel C. VERIFIED CUSTOMER
I appreciate that Matt took the time to listen to me explain the issues I was having with my car. He also double checked when I drew extra concern regarding a part that I thought was the incorrect one. He also explained to me what type of test would be done and provide further information as to the expectations this test would provide. THANK YOU MATT!
2/22/2024
Nichole S. VERIFIED CUSTOMER
They are very friendly and has a comfy waiting room lol
2/22/2024
Jeff N. VERIFIED CUSTOMER
I was very happy with the customer service Jeffery provided. I was also happy with the explanation I received for what was wrong with my vehicle and what needed to be done to fix it. Will definitely be back for any further service for my vehicle. Thanks
2/22/2024
Kristina S. VERIFIED CUSTOMER
Emily is always so pleasant and helpful. Everyone I encountered was kind and professional from the staff greeting me coming in to Emily to the staff that was able to transport me to and from my home.
2/21/2024
Dale M. VERIFIED CUSTOMER
Took way too long. Showed up at 10am told her I would go to BJs and come back at 12. Came back at 12 and for some reason she told them to not work on it until 12. Then waited close to another 4 hours. She told me it will be done by 3pm. 3:30 came and not done. When I looked out the garage window she was sitting with the mechanic who was working on my car. I’m waiting all this time and she’s keeping him from working on my car by bullshitting with him. No apologies or anything
2/21/2024
Patricia G. VERIFIED CUSTOMER
He was great!
2/21/2024
Nancy J. VERIFIED CUSTOMER
I wish the next maintenance sticker on window was printed. Looks more professional and easier to read
2/21/2024
Gwen G. VERIFIED CUSTOMER
Torey was very accommodating and able to answer all my questions about the service I was receiving today.
2/21/2024
Peter B. VERIFIED CUSTOMER
Very friendly staff and quick service.
2/20/2024
Richard V. VERIFIED CUSTOMER
Everyone was polite and very helpful
2/20/2024
Stacey C. VERIFIED CUSTOMER
Nice job
2/20/2024
Edward B. VERIFIED CUSTOMER
Thanks Torey, everything was was great.
2/20/2024
Young K. VERIFIED CUSTOMER
Eric was the best service advisor I have ever met. His service was beyond my expectations. Two thumbs up!
2/19/2024
Lingh H. VERIFIED CUSTOMER
Matt Park provided a very excellent customer service and experience. He is always with a big smile greeting the customers and provided an up date on anything the mechanic finds while servicing the vehicle. It’s incredible to see the amount of teamwork in play with the service team from communications between him, the mechanic working on the vehicle, shuttle drivers, and other peers. I’m impressed with the excellence and professionalism he provided.
2/19/2024
Cristobal C. VERIFIED CUSTOMER
Nice people and
Good jobs
2/17/2024
Gayle P. VERIFIED CUSTOMER
Omg the worst ever tried to call back today. No luck finally left a message for the service manager but no response. This is not acceptable