eric is great, friendly and very helpful. i forgot to ask about if they can charge my car but when i got back eric said its right here and charging!! and i was sooo surprised and he said if you want to charge more you can and wait inside with coffee and water. he is the best. ill definitely comeback to this place. thats customer service. thank you again eric!!!!
2/5/2024
Sandra R. VERIFIED CUSTOMER
Everyone is so helpful.
2/5/2024
Luz G. VERIFIED CUSTOMER
Service was fast
2/5/2024
William A. VERIFIED CUSTOMER
First time customer, Matt was honest and straight forward will definitely be coming back for our service needs
2/5/2024
Shaniquah L. VERIFIED CUSTOMER
Very satisfied with the service. Always appreciate the complimentary car wash at the end.
2/4/2024
Terry K. VERIFIED CUSTOMER
My refillable Lucas oil, treatment bottle was thrown away even after I told them I needed it back to refill it for next oil change! The manager said he would buy me a new one . Each time they change the amount added to my car?
2/4/2024
David C. VERIFIED CUSTOMER
I needed tires also but was not liking the brands
2/4/2024
Andrea T. VERIFIED CUSTOMER
My experience was made much better by Emily she made sure I was well taken care of. A special thanks to her!!! 5 sters
2/4/2024
Harry M. VERIFIED CUSTOMER
Torey has been at Matt Blatt Kia for awhile. She never fails to be polite, attentive, and always has a smile!
2/4/2024
Carla W. VERIFIED CUSTOMER
Matt was very friendly and was able to get me out as soon as possible.
2/4/2024
Cristina T. VERIFIED CUSTOMER
Carll is very professional and respectful. Seldom you find a staff who talks with respect and not hurrying up that you cannot understand what they say.
Hope he gets recognized by Kia.
2/3/2024
Hannah M. VERIFIED CUSTOMER
Very thorough and friendly service! Car service was quick as well!! Very satisfied
2/3/2024
Paul G. VERIFIED CUSTOMER
In and out in a reasonable time .
2/3/2024
Patrice T. VERIFIED CUSTOMER
I was very disappointed with Matt blatt Kia this time. I understand that they were short handed and very busy, but my inability to actually speak to a representative this time was extremely annoying. I was only able to talk with an automated rep and was disappointed. Finally, I reached a rep and was told they were too busy to work on my car until next week! Not even knowing what the problem was, although I suspected it was a battery failure. Katie, the manager, called me back quickly and was extremely professional and helpful. She had the battery checked, I okayed a new one, and my car was ready in an hour after our actual discussion! This is what I expect when I bring my car in for service at Kia. I had to make quite a few calls to finally get a person that was friendly and professional, after dealing with cold, uninformative reps before this.
2/3/2024
Frank M. VERIFIED CUSTOMER
Serviceman -Matt was excellent.
2/2/2024
David Z. VERIFIED CUSTOMER
She was fantastic in helping me. I think she is a great asset to your company. Thank you again for your support and help