My experience with Richard and his manager Lisa was honestly one of the worse experiences with a dealership or mechanic in my 20 plus years of owning a vehicle. Not only do I still not have my car back but I was forced to give back a loaner. The dealership charged me a lot of money for extended warranty’s and lifetime oil changes In which i was treated quite poorly. The least the dealership could have done for me was to give me a loaner until my issue was actually resolved and the extended warranty company made a decision on my engine replacement. I have a busy life, a family and a child on the way. This entire situation has given me so much stress and anxiety with no end in site as my car is not complete with the fix and your dealership washed your brands with the entire situation.
3/9/2025
Jose O. VERIFIED CUSTOMER
Saludos el trabajo de Katecha Maldonado esi fue excelente muy amable y un servicio de excelencia. Donde le doy un cero es al servicio que te recibe afuera para darte el numero eso fue un servicio malo ya que mi cita era a las 2:20 pm y me vinieron a dar el numero casi 20 minutos despues a mi y a otros cliente que estabamos en espera de que nos atendieran para poder entrar. Lo demas fue excelente entre la Maldonado y los mecanicos le doy un 100 %.
3/9/2025
Teresa D. VERIFIED CUSTOMER
I was very pleased with service I rec'd...Devon was very professional & courteous. I will ask specifically for our Devvon again with I bring my car in again for service. Thank you
3/9/2025
Millie T. VERIFIED CUSTOMER
Scott King went above and beyond to answer my questions.
3/9/2025
Nicholas D. VERIFIED CUSTOMER
Bob's the best! Thank you!see you next time! ??
3/9/2025
Manuel T. VERIFIED CUSTOMER
Great job!
3/9/2025
Shane S. VERIFIED CUSTOMER
I think I may have gotten the tech with the dirtiest hands in the garage. Left greasy prints all over my dash and doors, and crumpled up my registration when they crammed everything back in the glove box. I probably should have taken items out of glove compartment as they check the cabin filter, I get it, but c’mon. Also, I’m missing a valve stem cover now after the tire rotation and they under-filled the pressure.
I’m sure the actual service is fine, but attention to details needs some work.
3/9/2025
Sunder S. VERIFIED CUSTOMER
Agradecido
3/9/2025
Darshakkumar P. VERIFIED CUSTOMER
we were not satisfied with service. We requested for car wash. But the car was not washed.
3/9/2025
Phyllis B. VERIFIED CUSTOMER
Fine service
3/9/2025
Renee V. VERIFIED CUSTOMER
Thank you!!!
3/9/2025
Jennifer F. VERIFIED CUSTOMER
Only bad part of the service was the condition my car was left in. They emptied the contents of my glove compartment on the floor and left it. They also didnt change my service sticker so unsure when to come back
3/9/2025
Kenneth S. VERIFIED CUSTOMER
Tyler does a great job working with me.
3/9/2025
Willie M. VERIFIED CUSTOMER
Outstanding
3/9/2025
Gladys R. VERIFIED CUSTOMER
Excelente trato y servicio rápido
Gracias
3/9/2025
Chris Y. VERIFIED CUSTOMER
Another very pleasant experience. Great job, thank you Eric!
3/9/2025
Kimberly D. VERIFIED CUSTOMER
I was happy they got me in at the last minute to get the screw out of my tire.
3/9/2025
Nemir I. VERIFIED CUSTOMER
Service advisor Mr. Callan Darren deserves a big thank you for the excellent professional work at Handy Toyota and would like to come again and meet such professional people. Thanks