My stereo system has quit working and that wasn't reason for bringing our Prius in. After troubleshooting the problem, the decision to order a new system. I was truly afraid that the problem I have been having would turn into repeated trips to the Service Dept. Please let your staff know that I truly respect them for handling the problem the way it is. THANK YOU.
Marcia Heintz
7/21/2016
Danny B. VERIFIED CUSTOMER
Took a little longer than I thought it would, over 2 hours. But was comfortable in lounge.
7/21/2016
EDWIN C. VERIFIED CUSTOMER
NICE TO SEE DENISE BACK AT TOYOTA SERVICE. SHE IS SO EFFICIENT, HELPFUL, KNOWLEDGEABLE. THE CULTON'S
7/20/2016
Jon C. VERIFIED CUSTOMER
Justin was very professional. I appreciate the service team at Bosch Toyota. Thanks.
7/20/2016
Joel O. VERIFIED CUSTOMER
the service was excellent..the attendant was helpful..
7/20/2016
CRISTINA V. VERIFIED CUSTOMER
We're so grateful for the customer service being completed for our Prius w/c replaced 4 tires at once and a regular maintenance on July 11, 2016.
It costs me an amount of money for the whole services. Since you have the promo from opening a Toyota credit card w/ no interest for 6 months, so I was excited to apply. Luckily, I was approved, and I got chance to get our car's needed for maintenance right away. But I was hoping to give me at least 12 months to pay instead of 6 months only. Anyway, thanks to the Toyota credit card company, It stretch out my budget a little bit better.
Anthony was the service advisor manager that day. His customer service is great! He listens what concerns what I've told him (financially). So he offered me some options about the services as well as some savings also for the next service.
We, thank you so much for the great service and appreciated!
7/20/2016
Ana L. VERIFIED CUSTOMER
Quick in/out. Love the new waiting area but really dislike the tv programming. How about you play some movies vs. trying to sell us services.
7/20/2016
Johnny F. VERIFIED CUSTOMER
No further comment everything is excellent I appreciate very much for your service and will see next time for my service.
7/20/2016
CHUCK S. VERIFIED CUSTOMER
Prices are way too high!
7/20/2016
Susan L. VERIFIED CUSTOMER
Ray Strahan did a great job for me!
7/20/2016
DAVID M. VERIFIED CUSTOMER
The service department did a perfect job it is the sales department that was horrible so I've had my Camry for some time now and when I purchased it I got a card from one of the sales people which gave me 3 fill up on gas for free have not used them because I never needed to but today I was driving and noticed I was on empty so I said why not so I stopped in and they were looking for the card to use the machine I guess for over a half hour until they told me well we can't find it can you come back another day I think you guys need a better system in place when it comes to this not only did they have me waiting the whole time I had my two kids with me who were getting impatient
7/19/2016
AMANDA S. VERIFIED CUSTOMER
Denise helped me from start to finish, from the first phone call to handing me back my keys,she was just awesome. She definitely made the whole process the easiest I've encountered yet, and all with a smile (and a few needed laughs).
Also, the technician, Chris, who took time out of his swamped schedule to come along on my test drive. I know he was busy but he was still very kind and patient. He listened to my concerns and answered all of my questions.
Awesome customer service, I'm glad I chose this location. Thank you!
7/18/2016
MATHEW M. VERIFIED CUSTOMER
Everything went well
7/18/2016
BARBARA K. VERIFIED CUSTOMER
Just a little glitch happened, My paperwork was stapled to another persons vehicle work order.
I dropped our Rav4 off at 08:00 am and was told it would be done by 2:00pm. I waited till 3:00 and called service, was told the service gal would call me back....never got a call back. We showed up at 3:30 AND FOUND OUT THE ABOVE MENTIONED INFORMATION. the service gal apologized and looked for the service order and found that it was stapled to the other work order. she got 2 employees to work on the car (10,000 service) and had it done by 5:15pm.
Just for your information!
7/17/2016
Rick M. VERIFIED CUSTOMER
I am very happy with my service. I will continue to have my vehicle services there and I will recommend you to my friends
7/17/2016
STELLA B. VERIFIED CUSTOMER
Very helpful
7/17/2016
VERONICA A. VERIFIED CUSTOMER
Great job in fixing my problem.
7/17/2016
Ricardo A. VERIFIED CUSTOMER
Have more doughnuts lol
7/17/2016
CARLOS N. VERIFIED CUSTOMER
Service advisor, Nicolette Rogers, was personable and professional. She attended to my needs in an excellent manner and honored your Gosch Lube and Wash coupon, as they are temporarily closed.