Good service. All questions were answered to my satisfaction.
7/16/2016
Syndie T. VERIFIED CUSTOMER
the Service writer Steve Kendrick was helpful, and the service tech ED was helpful. Good people!
7/16/2016
JENNY C. VERIFIED CUSTOMER
Thai was great- hard worker!
7/16/2016
DAVID F. VERIFIED CUSTOMER
Great service. Place is nice. Took longer that it should have (planned on 2 hours, but it took 3 hours).
7/16/2016
JIMMY O. VERIFIED CUSTOMER
Happy to go here for my maintenance service. Thank you Steven and Ray for servicing my corolla and frs.
7/16/2016
JIMMY O. VERIFIED CUSTOMER
Excellent service and great customer service from Ray and Steven.
7/16/2016
Louise L. VERIFIED CUSTOMER
Everthing was completed Very well Thank you for your service.
7/16/2016
MICHELLE W. VERIFIED CUSTOMER
Tony S. was so very helpful! He took care of everything! Thanks Tony!
7/16/2016
MIGUEL V. VERIFIED CUSTOMER
Great customer service very happy thank you
7/16/2016
Corry K. VERIFIED CUSTOMER
I had a simple recall done but Darren was very helpful explain the process what had to be done very helpful Good Guy great customer service I'll definitely be back
7/16/2016
DAVID W. VERIFIED CUSTOMER
Ray was "the best"
7/16/2016
Paul L. VERIFIED CUSTOMER
As always the team is ready to help and goes beyond to satisfy your needs. Thanks again.
7/16/2016
Laura R. VERIFIED CUSTOMER
You and your staff are the best
7/15/2016
Utility Tree. VERIFIED CUSTOMER
Upon arrival they could not find my Vin # from the last time I brought my comany truck. I've brought This veichle once before for the 25,000 mile oil change coverage at around 15,000 miles. This time I had a sqhedualed appointment at 3:30 P.M & currently had 21,000 miles.The Representative said she would have the truck back in 1 Hr & a half to 1 Hr & 45 minutes. I arrived around 3:10 P.M & their oil change was done until 6 p.m! I Trusted this toyota's service departments time frame judgment & got a company exception from arriving home late on our telogis gps. I will not be bringing my company truck to service at this toyota dealer in the future nor recommend it for our company trucks. I'd rather take it to a valvoline since their 15 minute time frame is more convienent.
-Utility Tree Service INC.- Bark Beetle Patrolman
7/15/2016
DIANE G. VERIFIED CUSTOMER
Tthey were very nice and kept us. In popcorn. Thank you for your service
7/15/2016
Barbara C. VERIFIED CUSTOMER
When you realize that your workers are backed up, please let folks with appointments know ahead so we can reschedule
7/15/2016
PAUL G. VERIFIED CUSTOMER
Nicki was an excellent service representative.
7/15/2016
denise m. VERIFIED CUSTOMER
I did not anticipate my car to be at the dealership for a full 12 hours. Not only did I call the dealership, which I should NOT have to even call, but I am now confused about the hours of availability because I was told the dealership closes at 7 and not 9 like the website claims. I have not received an email nor a phone call to pick up my car. It is absolutely ridiculous that I have not been called to pick up my car and an inconvenience since I rely on my car for transportation. Now, I have to wait until tomorrow morning to call again and pick up my car.
7/15/2016
Pam R. VERIFIED CUSTOMER
Everything went smoothly. Darron Guy is a great rep. He goes above and beyond for his customers .