Service was great. The service ngr. kept me well informed how the work was progressing. Your new facility is beautiful, and the waiting room was well stocked with refreshments. However, have you changed your policy on car washes? I was a little disappointed my car wasn't washed.
4/21/2016
Geoffrey R. VERIFIED CUSTOMER
Very simple,when quoting time it is better to over estimate then under estimate. I was told an hour and ten or fifteen minutes. It was more like an hour thirty.
4/21/2016
TINA G. VERIFIED CUSTOMER
Waited 3 hours for tire rotation! Had a appointment, not that did any good!
4/21/2016
DEVON . VERIFIED CUSTOMER
Took 10 mins for someone to even acknowledge that I was even there. Not happy at all. A simple "be right with you." Would've been enough.
4/20/2016
LISA S. VERIFIED CUSTOMER
The team at Gosch is always polite and helpful. I would recommend Gosch to friends and family.
4/20/2016
VERNON S. VERIFIED CUSTOMER
Well satisfied. Great service
4/19/2016
CARLOS N. VERIFIED CUSTOMER
Elizabeth is a great service advisor. She was professional and courteous. Your new store is very nice!
4/19/2016
ALLISON V. VERIFIED CUSTOMER
Your team are very professional and courteous in taking care of our vehicle. ky wife ahd I Will always have our cars he serviced by your team
4/17/2016
Connie L. VERIFIED CUSTOMER
Thumbs up to a great service department team and of the comfortable accommodations while we wait.
4/17/2016
GEORGE E. VERIFIED CUSTOMER
This visit was handled very efficiently and professionally. Being a mechanic myself, I appreciate the candid discussions about the maintenance procedure and findings. Josh was very knowledgable about my warranty coverage and explained everything I asked. The promised time frame was upheld and it was overall a good experience!
4/17/2016
BRENDA A. VERIFIED CUSTOMER
Service was fine. Unsure why an oul change needs to take an hour though. Valvoline can do most of that(not the tire rotation) in 10 mins.
4/17/2016
Sam V. VERIFIED CUSTOMER
You guys did a great job.
4/17/2016
Humberto L. VERIFIED CUSTOMER
Dale was great at explaining all the features of the car. We came back to Gosh Toyota to work with Greg Moss.
4/17/2016
susan f. VERIFIED CUSTOMER
Service was as expected. But telling us we need new tires (your price 600!). after only 25,000 Miles (on a NEW car)
Makes Toyota original equipment look pretty shoddy ????
Regards Susan
4/16/2016
MICHELLE M. VERIFIED CUSTOMER
Great costumer service, special thanks to Anthony Schempp
4/16/2016
RISHAWN R. VERIFIED CUSTOMER
Always taken very good care of.
4/16/2016
Andy F. VERIFIED CUSTOMER
Service writer Matt made it easy and painless. Thanks Matt
4/16/2016
Roland H. VERIFIED CUSTOMER
All the staff are outstanding. Matt did a great job. Thanks!
4/16/2016
Deamdra G. VERIFIED CUSTOMER
My car had a noise and now it's quiet. Darron Guy took care of me and my car. 110% satisfied! Will definitely trust to bring my car back.
4/15/2016
MARGARET K. VERIFIED CUSTOMER
I satisfied your services and appreciate.
Specially Elizabeth was so kind and polite to me.
Also, she explained to me detail services.
So I can plan next needy services.
And I enjoyed your luxuary waiting room.
Thank you very much for everything.