Came in for a wheel alignment for a 2014 Toyota Sienna. The process did not take long. Technician verified that the van needed one done. 30 minutes later we got the van back. The whole experience was fast and excellent. Wish that complementary car wash was still available.
5/15/2016
John V. VERIFIED CUSTOMER
Service managers courteous and helpful. New location is great.
5/15/2016
PATRICIA R. VERIFIED CUSTOMER
Fast friendly service.
5/15/2016
Mario M. VERIFIED CUSTOMER
My vehicle was serviced quickly and efficiently. The wash was excellent and the paint glistened. Outstanding!
5/15/2016
ALISHA H. VERIFIED CUSTOMER
I had an appointment at 10 am. It took over 3 and a half hours to complete. It was almost 4 hours before I was able to leave.
5/15/2016
THOMAS F. VERIFIED CUSTOMER
Poor communication and no energy for customer service at the Service department. Felt like I (the customer) was an,after thought while three persons assigned to the counter ignored myself and another lady customer.
5/15/2016
Carl C. VERIFIED CUSTOMER
The service was great. However, it took a while for me to receive my vehicle when they said it was ready.
Will call in the morning to correct a billing error I made. Used debit card rather than visa. So sorry. I will be in at 9 to make correction.
5/14/2016
AYMAN H. VERIFIED CUSTOMER
OOOOOOOOOOOOOOOOO
5/14/2016
DAVID L. VERIFIED CUSTOMER
You guys are the best!!!
5/14/2016
ARIF K. VERIFIED CUSTOMER
Excellent service was provided. Very friendly service advisors, totally understood my concerns and went above and beyond. This include Darren. Timely update. Only recommendation check out time was too long. Only one service representative was providing service. I would come back again.
5/14/2016
FERNANDO G. VERIFIED CUSTOMER
I think that when you first drive up the service person should come to your car. That's how the other dealership do it. When u get off the car and you walk in you don't even know where is the line who's is in front of you or who is behind you. Everyone Is just standing around not sure who's next. Like today when I walked in a service guy ask who was next and I told him it was me. He ask for my name and then told me the guy next to him is going to help me while he processed to help two other people that came in after me. I notice people walk in and look around to see who is in front of them . To much confusion. At the other dealerships people wait in there car in line until the service person come up to the car. You guys waste to much time the service person still has to go to your car and get the mileage anyway. I can talk better than I write so of u want to call me I can explain a little better. ****-****-xxxx
5/14/2016
MICHAEL O. VERIFIED CUSTOMER
Denise was very helpful.
5/14/2016
BETH J. VERIFIED CUSTOMER
Tony was great.
5/14/2016
JAMIE B. VERIFIED CUSTOMER
Great service.
5/14/2016
THOMAS B. VERIFIED CUSTOMER
Both Art and Sonny were exceptional. They were very professional and treated both myself and my wife with respect. We would recommend them and the Gosch dealership to friends and family.