The service department did a perfect job it is the sales department that was horrible so I've had my Camry for some time now and when I purchased it I got a card from one of the sales people which gave me 3 fill up on gas for free have not used them because I never needed to but today I was driving and noticed I was on empty so I said why not so I stopped in and they were looking for the card to use the machine I guess for over a half hour until they told me well we can't find it can you come back another day I think you guys need a better system in place when it comes to this not only did they have me waiting the whole time I had my two kids with me who were getting impatient
7/19/2016
AMANDA S. VERIFIED CUSTOMER
Denise helped me from start to finish, from the first phone call to handing me back my keys,she was just awesome. She definitely made the whole process the easiest I've encountered yet, and all with a smile (and a few needed laughs).
Also, the technician, Chris, who took time out of his swamped schedule to come along on my test drive. I know he was busy but he was still very kind and patient. He listened to my concerns and answered all of my questions.
Awesome customer service, I'm glad I chose this location. Thank you!
7/18/2016
MATHEW M. VERIFIED CUSTOMER
Everything went well
7/18/2016
BARBARA K. VERIFIED CUSTOMER
Just a little glitch happened, My paperwork was stapled to another persons vehicle work order.
I dropped our Rav4 off at 08:00 am and was told it would be done by 2:00pm. I waited till 3:00 and called service, was told the service gal would call me back....never got a call back. We showed up at 3:30 AND FOUND OUT THE ABOVE MENTIONED INFORMATION. the service gal apologized and looked for the service order and found that it was stapled to the other work order. she got 2 employees to work on the car (10,000 service) and had it done by 5:15pm.
Just for your information!
7/17/2016
Rick M. VERIFIED CUSTOMER
I am very happy with my service. I will continue to have my vehicle services there and I will recommend you to my friends
7/17/2016
STELLA B. VERIFIED CUSTOMER
Very helpful
7/17/2016
VERONICA A. VERIFIED CUSTOMER
Great job in fixing my problem.
7/17/2016
Ricardo A. VERIFIED CUSTOMER
Have more doughnuts lol
7/17/2016
CARLOS N. VERIFIED CUSTOMER
Service advisor, Nicolette Rogers, was personable and professional. She attended to my needs in an excellent manner and honored your Gosch Lube and Wash coupon, as they are temporarily closed.
7/17/2016
ROBERT S. VERIFIED CUSTOMER
Excellent service as always.
7/16/2016
WILLIAM B. VERIFIED CUSTOMER
very quick and frendly
7/16/2016
HAROLD B. VERIFIED CUSTOMER
Good service. All questions were answered to my satisfaction.
7/16/2016
Syndie T. VERIFIED CUSTOMER
the Service writer Steve Kendrick was helpful, and the service tech ED was helpful. Good people!
7/16/2016
JENNY C. VERIFIED CUSTOMER
Thai was great- hard worker!
7/16/2016
DAVID F. VERIFIED CUSTOMER
Great service. Place is nice. Took longer that it should have (planned on 2 hours, but it took 3 hours).
7/16/2016
JIMMY O. VERIFIED CUSTOMER
Happy to go here for my maintenance service. Thank you Steven and Ray for servicing my corolla and frs.
7/16/2016
JIMMY O. VERIFIED CUSTOMER
Excellent service and great customer service from Ray and Steven.
7/16/2016
Louise L. VERIFIED CUSTOMER
Everthing was completed Very well Thank you for your service.
7/16/2016
MICHELLE W. VERIFIED CUSTOMER
Tony S. was so very helpful! He took care of everything! Thanks Tony!