Make wait for longer time, saying that they did not see me in the waiting room.but did not recive a call neather.
5/22/2016
MARI C. VERIFIED CUSTOMER
Timely and prompt, courteous and professional
5/22/2016
TERRI P. VERIFIED CUSTOMER
I had a really good experience! Clean, new waiting area and helpful staff.
5/22/2016
MARSHA G. VERIFIED CUSTOMER
I don't know if the new location is what caused your service personal to be friendly with an atmosphere of lightness and humor. My favorite service guy is Darron. He listens well, is knowledgeable and gets the job done quickly, even if it's just to remind me where my vehicle stands with the service I asked for. Nicole also was very friendly. I absolutely like your personal there!!!
5/21/2016
DAVID C. VERIFIED CUSTOMER
Great customer service on time quick and no problems
5/21/2016
ANTHONY R. VERIFIED CUSTOMER
Elliot was Excellent! Very courteous and stayed on top to keep us informed on what was happening.
5/21/2016
YVONNE L. VERIFIED CUSTOMER
The service rep that helped me was outstanding. Very helpful
5/20/2016
Alan B. VERIFIED CUSTOMER
2 hour wait to"inspect" the seat belts then no parts to replace them schedule another appointment to wait again worst service department in the I E. Completely disatisfied
5/20/2016
VICTORIA K. VERIFIED CUSTOMER
I waited a little longer than expected, however I am pleased with the service over all. Thank you.
5/20/2016
ROBERT R. VERIFIED CUSTOMER
While the car was not finished when promised. I understand that it was because of issues beyond the service department's control, and was only a two hour delay.
5/20/2016
Kenneth J. VERIFIED CUSTOMER
The guys at Gosch Toyota really took good care of me.
5/20/2016
Valeria G. VERIFIED CUSTOMER
Darren guy saved me ,700 in charges that were not needed.
5/19/2016
Bunting S. VERIFIED CUSTOMER
Tony the service representative is very professional, always helpful and respectful.
5/19/2016
MIGUEL A. VERIFIED CUSTOMER
The part they lost my keys was fun
5/19/2016
JOAN W. VERIFIED CUSTOMER
Darron was great. My rav 4 was done in a timely manner. I willalways go to him for all my services. Thankyou Darron
5/19/2016
DAN B. VERIFIED CUSTOMER
Great job!
5/19/2016
Jim K. VERIFIED CUSTOMER
Everyone was friendly, facilities clean and work was done in the timely way.
Always a pleasure to have our servicing done at Gosch.
5/19/2016
GREG D. VERIFIED CUSTOMER
My only concern was when I called to see if my truck was ready my service advisor was not available. So I asked the person answering the phone if they could check to see if my truck was ready. They said they could not and that I would have to wait till my service advisor returned. Because of my busy schedule I had a small window of time to pick my truck up that day.
Thanks
5/18/2016
PAUL S. VERIFIED CUSTOMER
An hour and a half service took almost 3 hours. If i hadn't checked up on it it would have been longer i suspect.
They only started working on it when i checked at the 2 hour mark. ?????
Then i am now noticing a few drops of oil on my driveway. I'll monitor to see if it continues.