Original reception on Thursday was first rate and was followed by the same pleasant reception on my return Friday. My tire repair is holding up thus far. So far all is well with personnel and repair.
3/8/2025
Ryan Z. VERIFIED CUSTOMER
I approved replacement of 3 tires like-for-like, and they put 4 new tires on the truck that were not the same and not what I approved. Including disposing of a brand new tire that I purchased two weeks ago. Very frustrating. In addition to the week plus that the shop has had my work truck, I still do not have my truck. Strongly considering not returning to this dealer for servicing my truck. Untrustworthy between the advisor and the mechanic, they do not work in the best interest of the customer.
3/8/2025
Christina M. VERIFIED CUSTOMER
This is the second time John services my car , fast friendly and efficient ! I keep returning to him for his awesome work and customer service skills
3/8/2025
Alicia T. VERIFIED CUSTOMER
Greg was wonderful in dealing with me in a very kind
And respectful way.
Thanks for all you did.
3/8/2025
George C. VERIFIED CUSTOMER
Heaven was great. Service was timely
3/8/2025
Ricardo Y. VERIFIED CUSTOMER
Job well done.
3/8/2025
Dwayne S. VERIFIED CUSTOMER
The service advisor was informative, congenial and made the payment process easy despite the cost. I'll be back.
3/8/2025
J F. VERIFIED CUSTOMER
All was great!
3/8/2025
Doster M. VERIFIED CUSTOMER
David is a nice young man.
3/8/2025
David V. VERIFIED CUSTOMER
Jessica is awesome. If you could clone her you should definitely do that. But since Elon hasn’t got that figured out yet you should at least double whatever she’s making so you won’t lose her!
Too bad you couldn’t squeeze in the seatbelt reminder shutoff that I wanted. Still sad about that, but I understand.
3/8/2025
Jean P. VERIFIED CUSTOMER
Great job. Thx ????
3/8/2025
Dan M. VERIFIED CUSTOMER
5 star service. Best i ever had. Thanks again lupita. Would do it again!
3/8/2025
Irene M. VERIFIED CUSTOMER
Staff took excellent care of me and my husband. We appreciate working with the people at Carlson.
3/8/2025
Isabella C. VERIFIED CUSTOMER
Paul was super kind and very communicative during the whole process. Really appreciated his transparency with my car maintenance and financing!
3/8/2025
Elias R. VERIFIED CUSTOMER
Great customer service for a walk in and fast. Very good job and thanks for the car wash.
3/8/2025
Dima C. VERIFIED CUSTOMER
Kevin was very helpful and concerned
Her great customer relations