Service was quick, informative and very courteous. No problems whatsoever. Love my Rav 4. I think this is my fourth. The only thing I would like for Toyota to do is reinstate the original message center where you can just hit reply. Much safer Thank you very much.
3/12/2025
Ann M. VERIFIED CUSTOMER
Terrell Wallace was very helpful and knowledgeable
3/12/2025
Catherine Y. VERIFIED CUSTOMER
Everyone did a great job!
3/12/2025
Robert H. VERIFIED CUSTOMER
Shannon did an excellent job with my car
3/11/2025
Lester G. VERIFIED CUSTOMER
Ok
3/11/2025
Shirley L. VERIFIED CUSTOMER
Always happy with you people & David ****. Thanks
3/11/2025
Kenneth T. VERIFIED CUSTOMER
HE DID NOT LISTON TO MY REQUSE. LATER
3/11/2025
Andriy P. VERIFIED CUSTOMER
Dear Toyota of Kokomo,
This is my second unsuccessful visit to your service center, and I feel compelled to share my concerns. During my recent visit, the technician added coolant to my car but forgot to replace the plug on the coolant tank. This oversight has left me questioning the technical competence of your employees.
It is deeply concerning to me that I now feel the need to double-check every aspect of the work performed by your team. While I truly appreciated the quality of the two previous services I received, this recent experience has eroded my trust in your business. As a result, I have no plans to return to your service station or recommend it to others.
I will be returning the additional coupon for an oil change to the general manager’s office as soon as possible. I hope this feedback serves as an opportunity for your team to address these issues and improve the quality of service for future customers.
Sincerely,
Andriy P
3/11/2025
Terrence A. VERIFIED CUSTOMER
Completely satisfied ???? no complaints at all ! Always on top of my vehicle!!
Terrence A
3/11/2025
Robert M. VERIFIED CUSTOMER
Your service is great.
3/11/2025
Jean J. VERIFIED CUSTOMER
I'm very happy for Tyler he made great job thanks again
3/11/2025
Paul D. VERIFIED CUSTOMER
Job well done
3/11/2025
Bryan J. VERIFIED CUSTOMER
All ways get great service at Toyota of Gastonia been using it for over 30 years
3/11/2025
Anthony A. VERIFIED CUSTOMER
Like a well oiled machine. Did everything right and I thank you.
3/11/2025
Luis B. VERIFIED CUSTOMER
La muchacha muy amable y buen servicio, pero fui el 4 marzo para un diagnostico en el cual me dijeron que tenia dañado el sterring shaft el cual lo ordenaron y hoy 11 marzo lleve la guagua para ponerle la pieza y se la pusieron cuando verifico la guagua tiene el mismo ruido en el cual me indican que esa pieza no es entoces y tenían que quitarla y ponerle nuevamente la misma o sea llevo el vehículo para que me dijeran lo que tenia y están adivinando qué es lo que tiene. Estoy muy molesta ya que para mi el mecánico que hizo el diagnostico para mi no está capacitado adecuadamente. Y voy desde san sebastian a su dealer ya que siempre le he dado los
3/11/2025
James K. VERIFIED CUSTOMER
Very well done - Thanks!
3/11/2025
Michael J. VERIFIED CUSTOMER
Very professional and the service was extremely timely. Overall great experience.
3/11/2025
Mary J. VERIFIED CUSTOMER
It doesn't look like the tires were rotated, and it wasn't listed on the paperwork
3/11/2025
Waleska R. VERIFIED CUSTOMER
Mason was very professional and explained everything that needed to be done! Thank you!