Took my issues that I had with the car seriously. He was quick and through.
Will be using him in the future.
3/11/2025
Lorena P. VERIFIED CUSTOMER
Excellent service and very good explanation of the repair details.
3/11/2025
Kelli M. VERIFIED CUSTOMER
Michael's the best. Feel like he does what is best for the customer rather than just always trying to necessarily increase his commission.
3/11/2025
Paul W. VERIFIED CUSTOMER
Did a great job.
3/11/2025
Katherine S. VERIFIED CUSTOMER
Waiting for survey.
3/11/2025
Iman G. VERIFIED CUSTOMER
After speaking with another mechanic, I now feel as though the person in charge of my inspection was pressuring me into paying $1000s of dollars for repairs that my car doesn’t need. This is not something that has ever happened during my routine oil changes here. I’m very disappointed in the level of greed that Wesley Chapel Toyota expressed during my visit. I’m a public school teacher with little knowledge of cars and he knew I was easy target to make a quick buck. If I hadn’t already paid for a lifetime of oil changes, I would consider going elsewhere.
3/11/2025
Bryan H. VERIFIED CUSTOMER
Nick was great, and a pleasure to deal with.
3/11/2025
Julie H. VERIFIED CUSTOMER
I appreciated Chelsea getting me in earlier in the day due to a pet emergency. I appreciated this so I could take care of my fur baby. Thank you for your flexibility.
3/11/2025
Tamara R. VERIFIED CUSTOMER
Neil was very friendly and professional and did a great job!
3/11/2025
Peter V. VERIFIED CUSTOMER
Excelente servició.
3/11/2025
David G. VERIFIED CUSTOMER
Devin was awesome
3/11/2025
Ronnie B. VERIFIED CUSTOMER
We had to wait two hours past the time Jerad told us it would be. No one came out to the lounge to give us an update as why it was taking so long.
Not good customer communication.
3/11/2025
Amy S. VERIFIED CUSTOMER
It took way longer than it should have
3/11/2025
Santo P. VERIFIED CUSTOMER
Thanks
3/11/2025
Rebeca P. VERIFIED CUSTOMER
The lady that assisted within the service department, exhibited a poor attitude that made me question herself willingness’s to take care of them customer as is her responsibility. I was very disappointed and appalled that she felt the necessity to question the company’s integrity and commitment to take careful of the clients. I want here to improve her attitude and be trained better to hopefully improve the customer’s trust in the company.
3/11/2025
Natasha H. VERIFIED CUSTOMER
Great job getting everything done and getting my brakes done at a good price!
3/11/2025
Vickie J. VERIFIED CUSTOMER
The woret experience i have ever had. Quoted me wrong on price of service alot and expected me to pay it. I have been. Customer for years and years and did nothave the money. Would not have had you do it had i lnown. I just recently had some very serious surgery and teying to pY off hospital. I am truly sick of what happened today. Not sure i will be back.toyota has never treated me in this manner. I paid $234.00 also yesterday. I am retired and on a fixed income. Like i said i am just sick. This was your error.
3/11/2025
Carolyn P. VERIFIED CUSTOMER
Howie went above and beyond helping me get documents regarding service on my vehicle. He was extremely patient and courteous. He obviously loves his job and enjoys dealing with the public
3/11/2025
Sandra P. VERIFIED CUSTOMER
Everyone at service were helpful.
3/11/2025
Nanette O. VERIFIED CUSTOMER
Giovani was very helpful and attentive. This was also the fastest service time for me ever. Thank you!!