The Toyota team solved my problem licketty-split! Im so appreciative.
3/11/2025
Pauline A. VERIFIED CUSTOMER
He is the first agent that understood my concern with my car and went the extra mile so that I could understand what is going on with my car
3/11/2025
Jorge L. VERIFIED CUSTOMER
Danielle very pleasant and professional
3/11/2025
Theresa C. VERIFIED CUSTOMER
Service department technician did a poor job with oil change on my vehicle resulting in oil spills on my carport
Very disappointed!
3/11/2025
Lisa W. VERIFIED CUSTOMER
Thomas was very pleasant, but I did not really understand what he was telling me about the issues with my car. I asked some clarifying questions, which he answered, but I still didn’t entirely understand. However, I do appreciate that after my car had been in the shop for about two hours, he came to tell me that the work on my car would likely take a day or two, and he offered me the option of bringing the car back at a more convenient time for me. At one point while I was waiting, he also offered to give me a ride home and back, which I appreciated.
3/11/2025
Juan V. VERIFIED CUSTOMER
He was excellent very professional and helpful when I go back i will ask for his service again
3/11/2025
Sharon Q. VERIFIED CUSTOMER
2hrs too long for oil change and tire rotation
3/11/2025
Loren O. VERIFIED CUSTOMER
Thank you
3/11/2025
RYAN M. VERIFIED CUSTOMER
I’m not having any good experience. I don’t get any communication. Nobody answers her phone. I leave messages. Nobody returns my calls for a whole week and I still haven’t heard anything about my car. It’s been over a week.
3/11/2025
Doug C. VERIFIED CUSTOMER
Thank you for making the paint recall a seamless stress free process. Off ice personnel were professional and friendly.
3/11/2025
Blanca M. VERIFIED CUSTOMER
Amazing service. Great team. Love Norm Reeves.
3/11/2025
Stephen E. VERIFIED CUSTOMER
Wonderful job as always I am very satisfied and very happy!
3/11/2025
Nora Fe. VERIFIED CUSTOMER
Mr Rodriguez did a good job. He is respectful and friendly. Another employee also did a good job helping me set up the settings on my car. All the employees I approached were helpful including the cashier that helped me. Good job Toyota Keyes employees. God bless you all
3/11/2025
Lori W. VERIFIED CUSTOMER
Excellent service. Appreciated the work done on the car. I know I can trust Alderman’s quality.
3/11/2025
Judith B. VERIFIED CUSTOMER
Richard Pomplun was very personable, informed, and professional.
3/11/2025
Trinity M. VERIFIED CUSTOMER
I feel like you guys are over charging and the guys didn’t want to rotate my tires with out getting new tires which is ridiculous cause my tires pass the pennie test
3/11/2025
Antonio B. VERIFIED CUSTOMER
Unhappy with results about my heater. Plus
Feels like I got lied to by 3 people. Roy, hector and “master mechanic”
3/11/2025
Hilario R. VERIFIED CUSTOMER
Jonathan was awesome
3/11/2025
Edward L. VERIFIED CUSTOMER
After one and a half hours the oil change was not being worked on. I had a doctors appointment and Ceaser was able to get it done within a half hour. I get your recommendation and the price of the brake fluid exchange from March 2024 till now, the last recommendation I got went up 34 percent. Not what I expected. I will be looking for alternatives.
3/11/2025
John H. VERIFIED CUSTOMER
Rick was terrific. Excellent service. Even recommended a breakfast place to me…