Professional done.
Complete job done on car.
Pleasantly surprised on how quickly my car was serviced.
Comfortable surroundings to edit while car is worked on.
3/12/2025
Norman H. VERIFIED CUSTOMER
Matt was great!!!
3/12/2025
Eddie M. VERIFIED CUSTOMER
Great job
3/12/2025
Mary N. VERIFIED CUSTOMER
Korie was friendly and efficient.
3/12/2025
Shawn O. VERIFIED CUSTOMER
The screen in my car went black after the appointment
It couldn't be fixed now I have to be inconvenienced again and order a new part
3/12/2025
Douglas H. VERIFIED CUSTOMER
None
3/12/2025
Teresa L. VERIFIED CUSTOMER
To date, I am very satisfied with my experience at this dealership.
3/12/2025
Raymundo P. VERIFIED CUSTOMER
You were awesome thank you
3/12/2025
Bob F. VERIFIED CUSTOMER
Received the survey but it wouldn’t allow me to enter any comments. When I tried a second time it said I already submitted my survey. John was personable, answered all my questions, and kept me informed of my vehicle’s status. I’ve come to expect high levels of customer service from Toyota of Gastonia and every time I’ve had my car serviced y’all exceeded my expectations.
3/12/2025
Ethel R. VERIFIED CUSTOMER
He did explain a few things.
I called and it said leave a message.
I was told he skips out a lot.
Can I please not have him next time. When I call in business hours I need to have a answer- iam busy too.
3/12/2025
Linda W. VERIFIED CUSTOMER
Anthony was very relatable and professional. He was also thorough in his explanation of services. Also, he was kind and patient.
3/12/2025
Gayle C. VERIFIED CUSTOMER
I waited 2 hours and 15 minutes before I received an inspection report. While Blanca was very kind and professional I will not be having Toyota Glendora service my cars any longer. I had a bad experience with my Prius but I thought it was possibly a one off. Now I know that it wasn't and you have lost a customer. It wasn't just the wait time with an appointment but the recommended work of over $4500. Absurd.
3/12/2025
Pamela W. VERIFIED CUSTOMER
Sal was professional, kept me informed regarding the status of my car, its needs, and about the time of completion. Finally, I was able to get credit approval badly needed to buy three tires also badly needed. He was also very pleasant. Respectfully submitted,
3/12/2025
Kathleen R. VERIFIED CUSTOMER
Sunshine Toyota’s Service Department always provides exceptional customer service!
3/12/2025
Clare S. VERIFIED CUSTOMER
Very professional service.
3/12/2025
Alan R. VERIFIED CUSTOMER
Great customer service experience. Very satisfied with my visit, and definitely love the service here at Gosch Toyota at Hemet!
3/12/2025
Ken N. VERIFIED CUSTOMER
I am always happy with the services. I have no issues at all.
3/12/2025
Pedro M. VERIFIED CUSTOMER
Thank you for the fast job. Love the videos before and during service that were provided to make sure everything was done correctly. First service at Whittier Toyota and would bring it back here.
3/12/2025
Melissa J. VERIFIED CUSTOMER
My service advisor Marty was fantastic. He reviewed various options for my service and was extremely knowledgeable and helpful. He’s a credit to your organization!