Was told my brakes were shot and needed new ones. Was told the pads were at less than 1mm. In April the pads were between 6-8mm. Scott could not explain why they went do so fast. When I asked why the Info Page on the truck said the brake pads were between 78-83 percent, Scott said the sensors are never accurate. Took my truck to another service center and they said the brakes were still good and do not to be replaced. Very disappointed with Johnson Motors and will not be going back!
8/20/2022
Kimberly O. VERIFIED CUSTOMER
Nathan is always a joy. He is very hands on and knowledgeable every time I come in for an oil change! Thank you for training him as well. It really makes him enjoy his job as well!
8/20/2022
Ella G. VERIFIED CUSTOMER
Very happy ????
8/20/2022
Jeffrey A. VERIFIED CUSTOMER
When I said it was probably a fuse that caused my trailer light outage, was it necessary to do a complete diagnostics and charge me $174 with tax. How much does a fuse cost? That was exactly the issue!!!!!!! Jeff at
8/19/2022
Thomas D. VERIFIED CUSTOMER
Checking in was very long wait in line
8/19/2022
Andrew L. VERIFIED CUSTOMER
It took long to get it back, I understand the parts were a hold up. The truck is so far so good. Thanks!!
8/19/2022
Kevin L. VERIFIED CUSTOMER
I wanted to check the possibility of trading in my 2019 Terrain but was told that unless I was ready to trade in today, sales had been instructed by mgmt not to give any idea of what sort of deal would be possible. I wasn't ready to move today, so I was disappointed in the response. I had planned to trade sometime in the next few months, and Johnson was going to get the first shot but apparently that's not going to work for you. And the fact that your inventory is a bit slim, I would have thought having a solid sales prospect might make some sort of conversation would be warrented.
8/18/2022
Jeanine W. VERIFIED CUSTOMER
Always feel comfortable and in good hands at Johnson Motors!
8/18/2022
Todd O. VERIFIED CUSTOMER
Colton got the truck in quick and found the problem.
8/18/2022
Maddie S. VERIFIED CUSTOMER
Nathan was very kind and respectful. Definitely recommend him.
8/18/2022
Laura B. VERIFIED CUSTOMER
All the guys in the Service area are great! Now… get my F450 built!
8/17/2022
Brenda P. VERIFIED CUSTOMER
Great job as always Scott!
8/17/2022
Scott G. VERIFIED CUSTOMER
Couldn't have had a better experience
8/17/2022
James M. VERIFIED CUSTOMER
Awesome ????
8/17/2022
Lee B. VERIFIED CUSTOMER
X
8/17/2022
Raymond L. VERIFIED CUSTOMER
He was courteous and fast
8/17/2022
Virginia D. VERIFIED CUSTOMER
All good
8/16/2022
Bruce S. VERIFIED CUSTOMER
Erik provided exceptional customer service and answered all of my questions I had about my new Sierra. I am happy I came there for service and will do so again.
Bruce S
8/16/2022
Christine B. VERIFIED CUSTOMER
Scott is always very helpful and easy to work with!