Erik has always been thorough and helpful any time I’ve brought my vehicle in, and today's service lived up to the usual expectations.
7/4/2023
Jonathon H. VERIFIED CUSTOMER
He was very knowledgeable and is very good at his job.
7/1/2023
Craig J. VERIFIED CUSTOMER
Very capable - great service
7/1/2023
Michelle P. VERIFIED CUSTOMER
There was zero communication from them regarding the status of my vehicle. When i would call for updates, i would never get a call back. My car was there for over six months due to back orders (which i understand is out of your control) but no info ever. Didn't even tell me when the parts finally arrived until they said i could pick it up. Worst customer service I've ever had.
7/1/2023
Jason L. VERIFIED CUSTOMER
Eric was amazing and went out of his way to help me today
7/1/2023
James S. VERIFIED CUSTOMER
4 other separate customers and I had a great conversation about you Service Advisor Seth Tegtmeier while in the waiting area. We all agreed Seth is awesome, friendly, trustworthy, and all around great guy. Each of us said we ask for him specifically. I hope you have a way to acknowledge Seth’s outstanding service.
6/30/2023
Ally B. VERIFIED CUSTOMER
Thank you so much Marty! I know it was a difficult ordeal with Safelite and figuring out how to fix the problem. I have had a great experience with you and your team, which has made my switch to JFNR so worth it.
I’ll see you in a couple weeks for another oil change!
6/30/2023
Christian L. VERIFIED CUSTOMER
Ryan did a great job communicating my vehicle status and options available to me.
6/30/2023
Jennifer W. VERIFIED CUSTOMER
Seth was amazing! I arrived early to my appointment and he got me right in! What super service on his part!
6/30/2023
Karen B. VERIFIED CUSTOMER
Seth Tegtmeier always goes out of his way for his customers. This is why I keep coming back to Johnson Motors. I look forward to receiving your survey.
6/30/2023
Joyce B. VERIFIED CUSTOMER
Thank you the quick service!
6/30/2023
Jeffrey J. VERIFIED CUSTOMER
Seth did an awesome job letting me know things and the rest of the guys that worked on my truck are amazing I'm very very satisfied!!!!
6/30/2023
Robin G. VERIFIED CUSTOMER
Very welcoming and friendly.
6/29/2023
Randy C. VERIFIED CUSTOMER
Great service and Eric Merriman was very professional
6/29/2023
Edward J. VERIFIED CUSTOMER
Great service thanks.
6/28/2023
Tammy A. VERIFIED CUSTOMER
I like the updates concerning my vehicle.
Work was completed fast and efficiently.
6/28/2023
Jeff D. VERIFIED CUSTOMER
Troubleshooting not completed as the technician said it required a new battery. Technician could have put a battery charger on to complete Troubleshooting. Was not willing 2 be over $400 into a repair when nothing was even diagnosed
6/28/2023
Peggy G. VERIFIED CUSTOMER
Excellent service
6/28/2023
Mark A. VERIFIED CUSTOMER
It was all good!
6/28/2023
Trevor B. VERIFIED CUSTOMER
As always, they did an excellent job at servicing my vehicle.