Still had tool in the back seat floor that I found in the engine compartment.
With a service bulletin out for fuel pump fuse, why is this not a recall?
2/6/2024
Shirley R. VERIFIED CUSTOMER
Exceptional service from both Cale and Randy in addressing and resolving my issues.
2/6/2024
Cindy J. VERIFIED CUSTOMER
Gage does a great job
2/6/2024
Addison M. VERIFIED CUSTOMER
The representative I checked out with was rude when I asked her a question about my service and didn’t give me a straight forward answer. I’ve had the same issue with my car for some time. They seemed to get in contact with Bernard’s quite quickly today when they wanted me to replace parts on my car today, but can’t seem to get ahold of them when it isn’t convenient for them. Overall not happy with my service at Johnson ford the last three times I’ve been here.
2/6/2024
Becky B. VERIFIED CUSTOMER
Eric did a great job at keeping me informed on the status of my extended warranty info and repairs.
2/4/2024
Dan B. VERIFIED CUSTOMER
Did a fantastic job as always.
2/3/2024
Brandon K. VERIFIED CUSTOMER
I typically avoid get my vehicles serviced at a dealership. I always feel like the I’m being upsold on something that I don’t need. I didn’t have that experience dealing with Peter. It was straightforward, explaining why I needed the services he recommended completed and others that could be postponed. Communication was great and when I returned to pickup my vehicle he walked me to my truck and explained and showed me what had been done. I’ll be bringing my vehicle back for regular maintenance from here on out.
2/3/2024
Leroy A. VERIFIED CUSTOMER
AWESOME JOB! THANKS ERIC!
2/2/2024
Jayden M. VERIFIED CUSTOMER
Cale and the service department did a fantastic job of getting my car diagnosed and serviced (fixed). Wonderful loaner and timely service. I truthfully couldn’t have asked for any better. Thank you!
2/2/2024
Linda R. VERIFIED CUSTOMER
Thank you for the most pleasant experience in having my car serviced.
2/2/2024
Gary S. VERIFIED CUSTOMER
Eric is great!
2/1/2024
Frank H. VERIFIED CUSTOMER
Car was ready in record time.
2/1/2024
Hope T. VERIFIED CUSTOMER
Seth and the service team are amazing!
2/1/2024
Kristine R. VERIFIED CUSTOMER
It was a warrantee fix and they did not have car for me to use for the day so someone came with a Johnson car left it in my driveway then returned truck and drove the car that was in my driveway all day questioning why I had to be without a vehicle when one day in my driveway all day
1/31/2024
Christine H. VERIFIED CUSTOMER
Very nice, listened to my concerns and requests. All of the employees I spoke with were very courteous.
1/31/2024
Steven G. VERIFIED CUSTOMER
Excellent work and friendly treatment by everyone
Thank you very much
1/31/2024
Robert L. VERIFIED CUSTOMER
cale and rest of the staff was very friendly would recamend them to all my firnds..
1/30/2024
Sally M. VERIFIED CUSTOMER
Eric did a great job in getting authorization from the warranty provider. It was a long process, but he did a good job with giving updates during the process.