The work was done right away. Everyone was very kind I would recommend your dealership.
3/3/2025
Darla C. VERIFIED CUSTOMER
Miguel was great, no complaints.
3/3/2025
Vardan O. VERIFIED CUSTOMER
Professional and friendly service.
3/3/2025
Travis K. VERIFIED CUSTOMER
Didn't receive the all weather for mats i requested multiple times.
3/3/2025
Michael B. VERIFIED CUSTOMER
Alex was great
3/3/2025
Owen P. VERIFIED CUSTOMER
Jennifer is wonderful! Very committed to her work. Her knowledge and friendliness is 10+! I'm glad she is back!
3/3/2025
Doris A. VERIFIED CUSTOMER
I have had the immense pleasure of working with Darryl for the past few years. He has been friendly, informative, organized and eager to help solve every car problem I brought to him. He is a blessing to me and to Chatham Parkway Lexus.
3/3/2025
John Andrews. VERIFIED CUSTOMER
Tyler is great!
3/2/2025
Echols Family. VERIFIED CUSTOMER
Excellent, personal service as always. Vince Camino is the best.
3/2/2025
Alexis K. VERIFIED CUSTOMER
Customer service was excellent
3/2/2025
Helen S. VERIFIED CUSTOMER
We were extremely UNsatisfied with this recent experience.
1) we contacted the Service Department over one week in advance to make sure that hood struts would be available and installed during the service appointment. We were assured (guaranteed) the service would be completed as requested!!! We dropped off the car at 8:30 a.m. and told all requested service, including hood struts, would be completed by 2 p.m. Yet, eventually we were told the struts were NOT in stock. This is extremely disappointing. This is the SECOND time we dropped the car off for the SAME repair, and you’ve not been able to install.
2) Additionally, we received no status updates all day. We had to call at 2:30 p.m. to request a status. After several calls to the Service Department, no one knew the car’s status and when it would be completed.
Again, we are very unsatisfied with this experience.
3/2/2025
Salma A. VERIFIED CUSTOMER
I was upset taking car for service just one week after buying from Glendale Lexus. Argenis listened us patiently and fix my car immediately. I appreciate Argenis Escobar-Hernandez’s help and very satisfied.
Thank you.
3/2/2025
Patricia H. VERIFIED CUSTOMER
I always enjoy my experiences with Lexus of Glendale!
3/2/2025
Sarita F. VERIFIED CUSTOMER
Ms Jaramillo was very pleasant and professional. She ensured that my car was completely within a time manner. Awesome job!
3/2/2025
Vahen M. VERIFIED CUSTOMER
????????????????????
3/2/2025
Suzan N. VERIFIED CUSTOMER
Great customer service!
3/2/2025
John H. VERIFIED CUSTOMER
Well informed plus my agent was very friendly, would not take it to any other dealer, completely satisfied
3/2/2025
Raquel M. VERIFIED CUSTOMER
Very informative regarding the vehicle was able to provide information regarding the job that was completed on my vehicle
3/2/2025
Wendy C. VERIFIED CUSTOMER
There are a few. I’ll be expecting a call back. Thank you.
3/2/2025
Terrie W. VERIFIED CUSTOMER
I was very satisfied with Alyssa. She answered all of my questions and took the time to explain how to operate the loaner vehicle. Excellent customer service ????