The lens from the light in the driver's door was knocked off during the work. I think I left a pair of perscription glasses in the car. I lelf a message but have heard nothing back
9/20/2018
John F. VERIFIED CUSTOMER
Ronnie is great!
He explained everything clearly, and everything happened as planned
He even gave us some restaurant tips which we appreciate.
9/20/2018
Bria B. VERIFIED CUSTOMER
Customer service was great as always. Lexus always has great employees. I had my car washed yesterday on my own. Today at Lexus whoever washed my car cleaned the inside well but sprayed the outside with wax or whatever cleaner but forgot to clean it any further. I was in a rush I didn’t pay attention til I was driving away and didn’t have time to turn around. Was a little upset I had to wash it myself at home after work.
9/20/2018
Linda L. VERIFIED CUSTOMER
Great experience!
9/20/2018
Patrick N. VERIFIED CUSTOMER
Isaac did a great job and is very pleasant to deal with.
9/20/2018
Stacey K. VERIFIED CUSTOMER
Evan got my car done quickly so I was able to pick it up during my only free hour today. Thank you!
9/20/2018
Robert D. VERIFIED CUSTOMER
The repair was handled professionally, quickly & completely. Extremely pleased with how Evan handled this issue.
9/20/2018
Karen C. VERIFIED CUSTOMER
As always, Isaac Lam is the best person I have ever worked with in your Service
Dept. My experience is always a pleasure.
9/20/2018
Michael T. VERIFIED CUSTOMER
Great service!!!. Very professional and helpful!!
Perfect!!!
9/20/2018
John Q. VERIFIED CUSTOMER
Daven was great. Cost was higher than expected, but service provided was outstanding.
9/20/2018
Lisa W. VERIFIED CUSTOMER
I always enjoy working with Daven. He is excellent at what he does - very customer focused and very responsive. I always request him as my service representative when I have to come in for service on my car.
9/20/2018
Alan E. VERIFIED CUSTOMER
Scott was fantastic and kept us updated on vehicle status and pickup.
9/20/2018
Emmett S. VERIFIED CUSTOMER
The service writer Issac was great. Unfortunately it took 35 minutes to deliver my car and the service was completed 4 hours earlier. I had to ask once if it was on its way and Issac asked also. Once delivered there were grease marks all over the car, Now it had to go back to be cleaned after waiting over 1 hour i was driving away. Poor QC prior to delivery and litle or no concern by the folks getting my car as i stood around for the 35 minutes. Very unsatisfied
9/20/2018
Mark D. VERIFIED CUSTOMER
My experience went perfect. I appreciate the follow up also. I give u guys a 10
9/20/2018
Frank B. VERIFIED CUSTOMER
Tim made sure I was well informed and taken care of while I waited in the Service Department. He provided a technician to go over the electronics in my new LEXUS 300 NX. It’s a calm and friendly place.
9/19/2018
Sherri C. VERIFIED CUSTOMER
Excellent Service and keeping us updated on the status of maintenance.
9/19/2018
Dominic V. VERIFIED CUSTOMER
Hassan went out of his way to make sure all my problems were solved. Thank you!