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Real Reviews from VERIFIED CUSTOMERS
Rafa D. VERIFIED CUSTOMER
Taylor and staff were excellent the service provided was 12 out of 10. Thank you guys for taking care of me and my vehicle!
3/1/2025
Rashed A. VERIFIED CUSTOMER
Excellent service as always! Thank you, Helen!
3/1/2025
Luda G. VERIFIED CUSTOMER
Great service, polite, helpful stuff
3/1/2025
Achilles T. VERIFIED CUSTOMER
I've been working with Rob for more than 3 years since I bought my first Lexus. He's never failed to provided me great service and I trust him with the maintenance of my car more than anyone.
3/1/2025
Asia L. VERIFIED CUSTOMER
George was magnificent!!
3/1/2025
Lakemba H. VERIFIED CUSTOMER
Very smooth drop off and very smooth pick up
3/1/2025
Alice A. VERIFIED CUSTOMER
She was awesome
3/1/2025
Eva Q. VERIFIED CUSTOMER
I went in for an oil change at 11:48 and was out by 248. I waited three hours for an oil change. I was told that it wasn’t busy so I thought I would have enough time to get back up the hill and pick up my daughter on time for school. I had kindly told my service consultant about it and we both thought I should be fine but not when I’m waiting for 3hrs. I had requested my car for the first time to see what was going on why so long and service consultant said that it should be ready within the 15 to 20 minutes and it wasn’t until the second time I requested my car again. He went and look about another 15 minutes later to see what was going on, and him himself had to bring down my car and bring it out to me. And sad to say my car wasn’t even wash . I had to request for someone to at least wipe down the time that I came in from my window. I wasn’t going to drive off like that.
3/1/2025
Laura R. VERIFIED CUSTOMER
Very satisfied with my service today.
3/1/2025
Louis L. VERIFIED CUSTOMER
Everyone was very nice, as they always are. But I was at the dealership a little over two hours which I thought was quite long for an oil change and to remove a nail and patch a tire. My car was washed when fished and that does go along was to quell my impatience.
3/1/2025
Grady G. VERIFIED CUSTOMER
Michael Connor was very thorough and a professional. I will recommend Crown Lexus to anyone looking for a great service on their vehicle. I will be using Michael and Crown Lexus in the future.
3/1/2025
Sal G. VERIFIED CUSTOMER
Thank you!
3/1/2025
Jason C. VERIFIED CUSTOMER
None
3/1/2025
Patricia G. VERIFIED CUSTOMER
Dealing with Anthony is such a pleasure. He always has everything already and makes the process simple he’s an asset to your company for sure.
3/1/2025
Joy S. VERIFIED CUSTOMER
Anthony was very courteous
3/1/2025
Young S. VERIFIED CUSTOMER
I got car services that I need and staff were helpful and pleasant. I was pleased.
3/1/2025
Sharon H. VERIFIED CUSTOMER
Thank you so much for such thorough care of my Lexus! It is so great to have such a reliable, dependable car! I am SO glad that my husband bought it for me back in 2014!!!
3/1/2025
Patricia A. VERIFIED CUSTOMER
Jose was very friendly and helpful. Taken care of quickly. Had a loaner ready for me. Service was performed in the time quoted. Great experience! Thank you!
3/1/2025
John D. VERIFIED CUSTOMER
Anthony was very helpful, all staff were. The big issue for me is typically when I come in for an appointment I come in - transition out of the car with servicing is great but yesterday I waited 30 mins waiting for a rep to call my name. I started walking around and someone finally was able to locate someone to help me. Anthony was helpful and then I was taken to get a loaner car and waited another 20 minutes. So dropping off my car for servicing with an appt took over an hour to leave. The process seems too long. I will repeat everyone are always helpful, professional and kind. The time of 30 mins was especially frustrating, longer than it should be. Thank you, Lisa Dunckel ( I love my car ????)
3/1/2025
Olga K. VERIFIED CUSTOMER
Just do not sell my information. Last time I was there I got bombarded with companies asking to buy stuff. I only used that card this year there, since last summer. Thanks.
3/1/2025