Very friendly and courteous. Anthony is the reason why I come back to the dealership for service
2/28/2025
Sunhwa F. VERIFIED CUSTOMER
Very polite and attentive to the customer.
2/28/2025
Sandra B. VERIFIED CUSTOMER
It was a great experience from beginning to end! I love the follow up and confirmation.
2/28/2025
David R. VERIFIED CUSTOMER
Seg was fantastic as always! Top shelf.
2/28/2025
Donald K. VERIFIED CUSTOMER
Great service from Alex!
2/28/2025
Santiago G. VERIFIED CUSTOMER
Jesse has great costumer service. He was helpful and welcoming. Jesse gain a new customer
2/28/2025
Jayson R. VERIFIED CUSTOMER
It was an absolute nightmare visiting your establishment today I sat in the waiting room for 2 1/2 hours only to hear that you didn’t have the part for my repair on my trunk latch for my 2011 HR 450 Lexsus. Leaving your establishment with absorbent prices for repairs. I called Firestone service the nearest auto repair center and took my troubles to them. They immediately found no problem with my trunk latch and was able to fix it with a push of a button. I am now concerned about fraud at your establishment and I would like to get a personal phone call back in regards to this incident and to hear your defense before I call the police to make an official report.
****-****-xxxx
2/28/2025
Manuel B. VERIFIED CUSTOMER
Tony was excellent. He was very attentive and made the process easy. I hope he could help me again on my next visit. Thank you very much Tony!
2/28/2025
Jody C. VERIFIED CUSTOMER
This was my first service appointment for my new car and Jesse made me feel right at home! My appointment was right on time and finished in a timely manner. Thank you, Jesse.
2/28/2025
Teresia T. VERIFIED CUSTOMER
Satisfied
2/28/2025
Andrea D. VERIFIED CUSTOMER
His customer service was wonderful, great communication
2/28/2025
Melissa R. VERIFIED CUSTOMER
Hi there. Glenn did a wonderful job. I am awaiting on the info regarding my floor mats since there was a manufacture error. Other than that, I would take my vehicle back for service.
2/28/2025
Charles S. VERIFIED CUSTOMER
Great job as always
2/28/2025
George L. VERIFIED CUSTOMER
Everything and everybody were great.
2/28/2025
Elizabeth P. VERIFIED CUSTOMER
Provided great customer service! Thank you!
2/28/2025
Amy R. VERIFIED CUSTOMER
First time for service at Lexus. So far, great experience!
2/28/2025
Doha C. VERIFIED CUSTOMER
Cares about doing his job well and is kind. Only one I'd trust
2/28/2025
Dave B. VERIFIED CUSTOMER
Always a pleasure doing business with Lexus and the wonderful team at El Cajon Lexus!
2/28/2025
Art V. VERIFIED CUSTOMER
By far my experience with Mr. Martinez was amazing since coming to Lexus . I highly recommend to do business with him and making me interested to return and doing a future purchase at Lexus fox. I will let others know about the great service Mr. Martinez did !
2/28/2025
Felicia M. VERIFIED CUSTOMER
Never any issues when I take me car there. I greatly appreciate the nice customer service and loaner while I wait.