Adrian Martinez was punctual the entire time. Everything he said happened and navigated my experience without hassle.
2/28/2025
David V. VERIFIED CUSTOMER
Roberto has exceptional customer service Skills. The overall experience ensured my return in the future for my service needs. Thank you!
2/28/2025
Sharon S. VERIFIED CUSTOMER
Very good!!
2/28/2025
Laurel M. VERIFIED CUSTOMER
Nicolas was as friendly, attentive, and efficient as he always is. I enjoy my visits to Lexus. The facility is wonderful and the people are as well. Everything was done to perfection on my car.
2/28/2025
Kathryn S. VERIFIED CUSTOMER
He was terrific
2/28/2025
Breeafton B. VERIFIED CUSTOMER
He was so helpful and understanding, and helped me understand everything my car needed.
2/28/2025
Michelle L. VERIFIED CUSTOMER
-
2/28/2025
John K.. VERIFIED CUSTOMER
Outstanding service dept.
2/28/2025
Laura R. VERIFIED CUSTOMER
Cory is great. Very personable and professional.
2/28/2025
Kathleen S. VERIFIED CUSTOMER
Great service , quick and thorough
2/28/2025
Thomas U. VERIFIED CUSTOMER
A good job, polite, friendly staff, fair price for work well-done!
2/28/2025
G J. VERIFIED CUSTOMER
First class service and professionalism
2/28/2025
Kathleen O. VERIFIED CUSTOMER
Thanks Jeff!
2/28/2025
Shari R. VERIFIED CUSTOMER
I will look out for the survey. Thank you
2/28/2025
Aileen P. VERIFIED CUSTOMER
As you know, I’ve been with Lexus over 20 years so that let you know that I’m very satisfied with the service the Car the representatives people that work there from the higher-ups to the working professional service people to the drivers that come to get my car to be serviced I couldn’t have asked for a better running company and I will always stick with Lexus.
2/28/2025
Buffy T. VERIFIED CUSTOMER
Lexus goes above & beyond for their customers ! 109% satisfaction
2/28/2025
David P. VERIFIED CUSTOMER
Didn't do any service, I canceled service for 3-5-2025 .I fixed the blacked out screen myself
2/28/2025
David F. VERIFIED CUSTOMER
Satisfied with the outcome but not completely with the experience. When I picked up my car, the invoice was for more than $50 more than the estimate with no explanation given. Told it was extra cost for the oil. Adviser did agree to discount the $50 which was the right thing to do at that point. In addition, my car was given to me unwashed, again with no explanation. I was able to get my car washed the next day, by hand, but just wished I’d been given the option to have it hand washed before I picked it up the day of service.