Time management important. Give me better ideas when the car is finished and ready to drive off the dealership. Understand your car cleaning team is under pressure. Overall good experience.
2/27/2025
Amos P. VERIFIED CUSTOMER
All good, I love Bill
2/27/2025
Marti G. VERIFIED CUSTOMER
Anthony Lee was absolutely amazing. He is so quick, efficient, and kind. He provided an in-depth assessment for my vehicle and he always provides top tier service. He is def 5-star service.. Really 10-star service!
2/27/2025
Gregory H. VERIFIED CUSTOMER
Amanda was very customer friendly and cared about providing excellent service.
2/27/2025
Sharon P. VERIFIED CUSTOMER
Thank you
2/27/2025
Mario B. VERIFIED CUSTOMER
Great cx services
2/27/2025
Barbara C. VERIFIED CUSTOMER
Attila, our car tech who took us through the orientation with the car was really good.
Mufasa, our salesman worked with us to get the price down so it was manageable.
2/27/2025
Erin D. VERIFIED CUSTOMER
Sami was great. Professional and knowledgeable. Don is a great leader!
2/27/2025
Patsy C. VERIFIED CUSTOMER
Job well done!
2/27/2025
Jeanette D. VERIFIED CUSTOMER
I met with Cassie and Candice yesterday. Cassie was immediately responsive, greeted us with a friendly smile, moved the appointment process along quickly, yet gave me all the time needed to answer all my concerns. I felt confident that I was in capable hands. Greeted with a welcoming smile when the gentleman opened the door and guided us in. The Metro team imparts a cohesive strong knowledgeable face.
2/27/2025
Abraham C. VERIFIED CUSTOMER
Faustino provided courteous, simple service. No frills or thrills but the execution was excellent. All my needs were met. Thank you.
2/27/2025
Kenneth B. VERIFIED CUSTOMER
Great service as always.
2/27/2025
Joseph M. VERIFIED CUSTOMER
Jeff was very informative and considered of all of our questions/concerns. He was able to answer all of our questions - very knowledgeable. Great customer service!!!
2/27/2025
Murray M. VERIFIED CUSTOMER
Tomas is simply the best customer service rep we have ever experienced! He is gracious and straightforward and treats us like we are his number one clients! Well done Tomas! Thank you!!!
2/27/2025
Mia N. VERIFIED CUSTOMER
Kenneth was great!!!!
2/27/2025
Tim D. VERIFIED CUSTOMER
Mark was courteous, welcoming, and very professional. He didn’t try to upsell any products or work that was not necessary for my car at this time. I live 140 miles away in Riverside County and I specifically come to Lexus Of Glendale because of the service and quality of work. Keep up the good work.
2/27/2025
Naomi R. VERIFIED CUSTOMER
Danecia was very friendly and very helpful . While I was waiting she made sure to acknowledge me .
2/27/2025
Debra W. VERIFIED CUSTOMER
I will look forward to receiving the survey. Great Job Alyssa.