My rep is taking care of me and my vehicle and keeping me informed of what taking place while I wait.
2/26/2025
Enrique B. VERIFIED CUSTOMER
Tyler professionalism is top notch
2/26/2025
Elisa A. VERIFIED CUSTOMER
Edward is very nice and accommodating! Thank you Lexus! Of Valencia! Thank you Edward!
More power!
2/26/2025
Mariana M. VERIFIED CUSTOMER
Thank you Tony hang, best service I have received!
2/26/2025
Jorge R. VERIFIED CUSTOMER
Edward was friendly and very respectful and helpful on getting my Lexus serviced
2/26/2025
Esther M. VERIFIED CUSTOMER
Adrian Martinez went above & beyond my expectations. It was a very gratifying experience. Will definitely take my Lexus to Adrian for future services.
2/26/2025
David R. VERIFIED CUSTOMER
Drive a hour away to have Cory take care of my vehicle and get me back on the road. He is one of the best!- Angie
2/26/2025
Angela G. VERIFIED CUSTOMER
Always treated very well by Vince and the rest of your staff.
2/26/2025
Robert B. VERIFIED CUSTOMER
Kristina is one of the finest service representatives I have worked with and made a huge difference in a difficult situation for me. Lexus Las Vegas is fortunate to have her with them!
2/26/2025
Yoela K. VERIFIED CUSTOMER
It’s still give me the prior issue
2/26/2025
Sanjiv R. VERIFIED CUSTOMER
Very helpful , customer-oriented and professional team. Great experience and quality service.
2/26/2025
Karen A. VERIFIED CUSTOMER
Grrrrearttt!!!
2/26/2025
Cris R. VERIFIED CUSTOMER
Great service
2/26/2025
Michael P. VERIFIED CUSTOMER
Excellent service adviser, Great service. Thank u
2/26/2025
Dawn C. VERIFIED CUSTOMER
Happy from start to finish. Justin is an outstanding employee.
2/26/2025
Mckinley C. VERIFIED CUSTOMER
Excellent service provided by a staff of professionals. Vahagn Nazaryan was a true professional at his craft pleased with overall service.
2/26/2025
Sheryl B. VERIFIED CUSTOMER
Thank you for going so far above and beyond with my Service and bringing my car to my door afterward and the caring professional Sergio who assisted me in moving my car seats back into my car. I was ill and unable to drive today to return the Loaner and pick up my car today and your new Service was a lifesaver for me today.
2/26/2025
Andre K. VERIFIED CUSTOMER
She is great !
2/26/2025
Charme P. VERIFIED CUSTOMER
Not only did it take over 5 days to replace my windshield which I authorized not once but twice(even when I was quoted over $2000) but when my car was returned to me it wasn’t washed or vacuumed, when did you stop doing that? This is my second Lexus I have owned and I always use the dealer for all maintenance and repairs partly for how well I am treated. Thank you for letting me vent. Btw I love my windshield!
2/26/2025
Jonathan Y. VERIFIED CUSTOMER
Wait times too long. In my specific situation, I had my car towed for repairs. I was expected to come in as my car problem occurred the night before. Upon arrival at the dealership, my car was taken to the back and I walked inside and spoke to Don who checked me in. After waiting for 30 minutes,I asked for a status and it appeared I needed to meet with a Service Advisor. After 15 minutes, I met with Kay who was made aware of the issues. After 2.5 hrs, I was told the work was completed. After inspection, one issue was not addressed of which I waited another 30 minutes before confronting Kay & Don on how to move forward. I now have another appointment to hopefully fully address the service issue.