Nicholas was very attentive and thorough. He patiently explained what was at hand with my vehicle, and he was very positive.
I want to make a suggestion to the workers who clean the floor mats.
The mats would be better if dry before putting back in place. There is a thin layer of carpet under the mats that could start to mildew and/or smell with moisture captured in it.
2/27/2025
Connie M. VERIFIED CUSTOMER
Paul and Micah were awesome!
2/27/2025
Mary S. VERIFIED CUSTOMER
Great service and respect for customer
2/27/2025
Terry D. VERIFIED CUSTOMER
Jesse and the crew in the maintenance shop we’re outstanding. I have always received great service there. Thank you all for what you do.
2/27/2025
Richard F. VERIFIED CUSTOMER
Jesse was very polite and helpful. We will ask for him again!
2/27/2025
Katina R. VERIFIED CUSTOMER
Professional. Honest. Reliable. Fast.
2/27/2025
Steve H. VERIFIED CUSTOMER
Nick is excellent to work with. I have total confidence in him .
2/27/2025
Judith E. VERIFIED CUSTOMER
It took a little longer than expected.
2/27/2025
Connie H. VERIFIED CUSTOMER
Will be awaking on the survey.
2/27/2025
Debbie H. VERIFIED CUSTOMER
Ken was very thorough determining the services that should be done and when. I appreciated him going the extra mike to make a recommendation about some small storm damaged spots to the hood.
2/27/2025
Keith W. VERIFIED CUSTOMER
She completely botched my need for dent repair. As a result it cost me more than an hour in wait time.
2/27/2025
Adam M. VERIFIED CUSTOMER
I appreciate his patience and knowledge, when he was explaining the issues with my car. Definitely will request him next time.
2/27/2025
Jeffrey B. VERIFIED CUSTOMER
Darryl was great. No issues and kept me up to date with my car...
2/27/2025
Stephanie H. VERIFIED CUSTOMER
The experience was amazing. I enjoyed meeting everyone I met.
2/27/2025
Jean-Pierre C. VERIFIED CUSTOMER
Mitch is a consummate professional. He is very communicative and explains everything in detail that’s understandable. I also appreciate his candor and always manages my expectations.
2/26/2025
Luis F. VERIFIED CUSTOMER
Great & Profesional Service
2/26/2025
Vanessa O. VERIFIED CUSTOMER
Danny is a wonderful service representative for Lexus of Glendale. He is very polite and very helpful. I will be using Danny for all my future visits. He should be commended for a job well done.
2/26/2025
Cinda S. VERIFIED CUSTOMER
Alfred is always a pleasure. He is clear in what needs to be done and why. He is very good at keeping me up to date with communication.