Jeffrey Miller was awesome very friendly and knowledgeable. Will definitely request him on my next visit.
2/25/2025
Natalie F. VERIFIED CUSTOMER
Service is impeccable as always. Thank you Adam. Job well done :)
2/25/2025
Linda H. VERIFIED CUSTOMER
Pleasant experience.............................
2/25/2025
Haylie H. VERIFIED CUSTOMER
GREAT COSTUMER SERVICE !!!
2/25/2025
Roberta D. VERIFIED CUSTOMER
Helen is phenomenal and trust her with my vehicle. She is honest & transparent. She makes your overall Lexus experience a breeze!
2/24/2025
Aameemo A. VERIFIED CUSTOMER
Edward was great.
2/24/2025
Ryan K. VERIFIED CUSTOMER
Cordis always does a great job for me. I’m always well taken care of at each visit
2/24/2025
Ramona K. VERIFIED CUSTOMER
It’s always a pleasure doing business with Lexus… And your Service Dept. is wonderful!
2/24/2025
Kelsey J. VERIFIED CUSTOMER
Everything went well
2/24/2025
Ck C. VERIFIED CUSTOMER
Great service
2/24/2025
Edita G. VERIFIED CUSTOMER
So good service, Thank you so much !
2/24/2025
Aurora D. VERIFIED CUSTOMER
Helpful and satisfied.
2/24/2025
Avetik G. VERIFIED CUSTOMER
Great service, 5 stars
2/24/2025
Bryan G. VERIFIED CUSTOMER
Great customer service and communication
2/24/2025
Bellinghierehall, Nancy. VERIFIED CUSTOMER
You admitted your service team made a mistake and put my tires on wrong just weeks after I had you give it a new alignment.
You claimed you were making it good by allegedly giving me "free labor".
Yet, you charged me $100 more than Costco and then asked if I wanted to pay for an alignment! I, now, get why so my friends told me Escondido Lexus's Service Department ****. I hope to never see you all again! I feel wronged, cheated, and lied too.
2/24/2025
Kostiantyn V. VERIFIED CUSTOMER
Thank you so much, great service
2/24/2025
Stewart Jay. VERIFIED CUSTOMER
Wasn’t satisfied that your Service manager still has not returned my call, no matter what her reason.
Nor was I satisfied with the time frame it took for the Lexus Field representative to come see and update my car software so it was safe to drive again. It was just under two weeks my car was at the dealership, simply not acceptable .
2/24/2025
Lori D. VERIFIED CUSTOMER
Mike Montague is amazing… My one complaint is the music they play in the waiting room. It is terrible. It literally made me sick and a lot of people there agreed