I keep bringing my vehicles to Glenn and Lexus El Cajon because of the great service I receive.
2/23/2025
Yvonne T. VERIFIED CUSTOMER
Check in and out was quick and easy.
2/23/2025
Vance V. VERIFIED CUSTOMER
Good Job.
2/23/2025
Kent B. VERIFIED CUSTOMER
We have a warranty issue which we have addressed with the Lexus service team. Since it might be a costly fix they said we should call back on a month if we don't hear back from you. Not sure if this is the correct protocol and hope this will be taken care of timely. If not what are our next options to find resolution?
2/23/2025
Raeshaun N. VERIFIED CUSTOMER
Didn’t get a car wash
2/23/2025
Glen T. VERIFIED CUSTOMER
Great service. Everyone is very respectful.
2/23/2025
Lana K. VERIFIED CUSTOMER
Provided helpful and accurate information about required services to ensure car maintenance is up to date. Good communication & responsive. Great customer service!
2/23/2025
Teri B. VERIFIED CUSTOMER
Fast ,friendly service. 10 out of 10 .
Knowledgeable.
2/23/2025
Diana B. VERIFIED CUSTOMER
No service compares to Lexus!
2/23/2025
Daniel B. VERIFIED CUSTOMER
Wasn’t too happy about not getting a loaner. When I asked how long service was George said about 3 hours. I asked if I can get a loaner. I figured it was no problem, because I had loaners many times with previous services. George told me no loaners currently and offered an uber. I accepted. Once I got a text about my car being ready. I took an Uber back. Upon getting to inside lexus service center. I had seen George give another customer a loaner. I wasn’t too happy about that. Even if I would’ve had it for only three hours..
2/23/2025
Fadia E. VERIFIED CUSTOMER
Mark was absolutely wonderful. I have been taking my car to Lexus for the past 20 years and he is the most courteous, sweet and knowledgeable associate. I think I have dealt with really appreciate his help.
2/23/2025
Ann T. VERIFIED CUSTOMER
Bill was awesome to work with!
2/23/2025
Monica V. VERIFIED CUSTOMER
Great service
2/23/2025
Teresa K. VERIFIED CUSTOMER
Happy and satisfied with the service!!!!!
2/23/2025
Lilly E. VERIFIED CUSTOMER
I always know that my Foxy Roxy is in good hands! Thank you so much!!
2/23/2025
Farlene A. VERIFIED CUSTOMER
First time me at Lexus and everyone was so understanding and kind. ????????
2/23/2025
Zemer, Leslie. VERIFIED CUSTOMER
Tyler was awesome! Thanks!
2/23/2025
Khulan N. VERIFIED CUSTOMER
He was great and friendly! Everything was fast and communication was great. Enjoyed my experience
2/23/2025
Raymond D. VERIFIED CUSTOMER
Very professional and fast. Thank you
2/23/2025
Frances N. VERIFIED CUSTOMER
At the time I made the service appointment, I requested a courtesy vehicle. The person I spoke with ensured that they will hold a vehicle for me. Turns out they did not reserve a Lexus vehicle for me and I had to go through the process of getting an Enterprise vehicle. It ended up costing me 2 hours of my day to drop off my Lexus vehicle, wait for an Enterprise shuttle, wait for a vehicle at Enterprise, and then finally receive a beat up sedan with half a tank of fuel.