Excellent Serivce! Very knowledgeable and was able to answer all my questions. Looking forward to our next service appointment with Edward.
2/22/2025
Susan D. VERIFIED CUSTOMER
Service rep Travis was extremely helpful and courteous.
2/22/2025
Oliver P. VERIFIED CUSTOMER
Jeff was excellent!
Thanks
2/22/2025
Jennifer H. VERIFIED CUSTOMER
Nick always takes great care when I bring cars in for service!
2/22/2025
Richard G. VERIFIED CUSTOMER
Great service
2/22/2025
Martha S. VERIFIED CUSTOMER
From the onset, everybody is always so friendly and My car was returned to me in a timely fashion. The communication via text and through the app is always very convenient. It’s the reason we came back to Lexus.
2/22/2025
Michael M. VERIFIED CUSTOMER
Geraldo was very helpful
2/22/2025
Timothy C. VERIFIED CUSTOMER
Thanks for the professional service.
2/22/2025
Saksit G. VERIFIED CUSTOMER
Great service, timely and courteous personnel.
2/22/2025
Yaneth M. VERIFIED CUSTOMER
I love the jobs alejo do for me thank you so much
2/22/2025
Doris B. VERIFIED CUSTOMER
Everyone was polite and courteous and efficient. The work on my car was done within 90 minutes which I was very happy about.
2/22/2025
Novel Concepts,. VERIFIED CUSTOMER
Anthony Lee did a great job!
2/22/2025
Dale H. VERIFIED CUSTOMER
Good job
2/22/2025
Robert H. VERIFIED CUSTOMER
Your staff was very helpful and courtesy
2/22/2025
David R. VERIFIED CUSTOMER
Bill & Aaron were great
2/22/2025
Suzanne H. VERIFIED CUSTOMER
Had surgery and found out about valet service. Very helpful.
2/22/2025
Henry O. VERIFIED CUSTOMER
I’m in contact with Craig Kelly and I made clear my experience including why I will only return for warranty work so long as he can assure me of better service.
I will NOT spend another dollar at your service department again after my experience today.
I felt treated as a number rather than a person.
So I will not pay your business for such treatment.
One way you can make things better is to refund me what I paid, aside from the parts.
2/22/2025
Paula S. VERIFIED CUSTOMER
As always great professional service. Chris is always very helpful, knowledgeable and friendly.
2/22/2025
Hans I. VERIFIED CUSTOMER
I liked Lexus more when Rob was still in charge and it was a more “comfortable” business than what it has become…The service people remain great but it has gotten a lot colder in the operation than what I remember from years ago…
Baxter influence did not help…I won’t be buying a car from Lexus in the future…Don’t worry, I didn’t buy that many so you’re not losing much…