This was my first time ever to get my car serviced and my brother who goes to Westminster Lexus always raves about the service however I have to say I was not impressed at all making the appointment was very simple so that was good however once I checked in nobody offered either a car or an Uber even though that that’s what they told me when I made the appointment thankfully my friend did wait and was able to take me back to work once I got the text that the car was ready they really just handed me the paper work and didn’t explain anything to me so I really don’t know what they did or if they found any issues the cashier who helped me was not rude but she was not nice either it was very not what I was expecting considering how much I have paid for the car. This was definitely not luxury car experience
2/21/2025
Tawsif R. VERIFIED CUSTOMER
Elda was amazing and explained all the services in detail.
2/21/2025
Debra P. VERIFIED CUSTOMER
David is very professional and really strives to keep his client satisfied! Thank you David!!
2/21/2025
Chana H. VERIFIED CUSTOMER
He is very polite and respectful. He is able to explain everything very patiently and clearly. I always ask for him when my vehicle needs servicing.
2/21/2025
Brett H. VERIFIED CUSTOMER
If there is an appointment time need to have people ready to receive customer at that time
2/21/2025
Quality D. VERIFIED CUSTOMER
Vaughn once again delivered excellent communication and service!
2/21/2025
Robin S. VERIFIED CUSTOMER
David is always very professional. He makes me feel welcome. Everything is explained and all time frames, costs and promises are kept! I wouldn’t go to anyone else.
2/21/2025
Kayla A. VERIFIED CUSTOMER
First time working with Jesse and he was amazing, very helpful and informative about my vehicle, fast response times, and an overall pleasure to work with. I look forward to working with him again when I go back, 10/10.
2/21/2025
Wendy P. VERIFIED CUSTOMER
Great service
2/21/2025
James J. VERIFIED CUSTOMER
Excellent service
2/21/2025
Cesi A. VERIFIED CUSTOMER
Thank so much
2/21/2025
Maria H. VERIFIED CUSTOMER
I liked the pre service video that was sent. I would have also liked a completed video to see the difference.
Other than that, the communication was good and I can tell the difference on how well my car runs. Thank you!
2/21/2025
Cassandra M. VERIFIED CUSTOMER
So grateful and appreciative with Anthony!
2/21/2025
Ted D. VERIFIED CUSTOMER
Outstanding service… Again!
2/21/2025
Cyril J. VERIFIED CUSTOMER
Professionalism, very helpful
2/21/2025
Adriana P. VERIFIED CUSTOMER
Todo bien gracias
2/21/2025
Gary W. VERIFIED CUSTOMER
Great service and always a pleasure working with Vahagn