Took a very long time for just an oil change and tried to upsell parts and a tire rotation that I had just completed myself at home.
9/24/2024
Mike S. VERIFIED CUSTOMER
Fantastic team and service. Thank you.
9/22/2024
Stacy S. VERIFIED CUSTOMER
I had a coupon for a $90 oil change. I called, told them I had the coupon, took my car in and was told coupon invalid. My car is an A6. Coupon was A4.
The worst part is I had to wait 2.5 hours for my oil change. I had an appointment. Super disappointed this time. I did meet a wonderful new friend there. Johnny D. Apparently he is super satisfied. He buys Audis there a lot. ????
9/22/2024
Hans J. VERIFIED CUSTOMER
Your hot chocolate wS delicious. I'll look forward to the survey
9/21/2024
Bruce B. VERIFIED CUSTOMER
Brad was very helpful
9/21/2024
Jefferson R. VERIFIED CUSTOMER
Good service
9/21/2024
Justin R. VERIFIED CUSTOMER
Brad was excellent from beginning to end kept me informed through the whole process by far the best experience I’ve had at the dealership ever!
9/20/2024
William T. VERIFIED CUSTOMER
He is outstanding and has always been very helpful
9/20/2024
Jeffrey R. VERIFIED CUSTOMER
Tony Mccalla was easy to work with. He fast tracked our repair providing exceptional service.
9/20/2024
David C. VERIFIED CUSTOMER
Manny is excellent. He remembers me, he remembers my car, and he stays in contact with me by phone and text. He is an asset to your dealership.
9/20/2024
Anton S. VERIFIED CUSTOMER
The car was at the dealership for 2 full days for service and no loaner car was made available. In addition, the breaks that were repaired are not functioning properly, so we’re going to have to bring it back. Supposedly the car was washed, but the rims were dirty and the body was smudged. I would expect much better service, considering we just spent about half what the car is worth to repair it.
9/20/2024
Andrew J. VERIFIED CUSTOMER
Long wait
9/20/2024
Matthew B. VERIFIED CUSTOMER
Brad was awesome as usual.
9/19/2024
Shannon H. VERIFIED CUSTOMER
Tony is the best!
9/19/2024
Roger S. VERIFIED CUSTOMER
Manny was awesome. Top level service
9/19/2024
Brenda S. VERIFIED CUSTOMER
Very pleased!!
9/19/2024
Demetra R. VERIFIED CUSTOMER
Great customer service helped me with everything I needed really appreciate Mr Bradly.
9/17/2024
Gary R. VERIFIED CUSTOMER
Stefano and his colleagues did a great job! It was my first time at Audi Lakeland for service and I will definitely be back.
9/17/2024
Pamela D. VERIFIED CUSTOMER
Tony and your whole team where fantastic great customer service