Very happy with everything, friendly and professional
1/20/2025
David P. VERIFIED CUSTOMER
Manny was great…. Very reasonable solution to a complicated issue.
1/19/2025
Lori K. VERIFIED CUSTOMER
Manny is great!
1/17/2025
Gayel C. VERIFIED CUSTOMER
Great service
every time I
Go to the dealership & service dept
1/17/2025
Starr S. VERIFIED CUSTOMER
I made an appointment in which I had to wait 2 hours for my car to be looked at. Then I waited another hour for the advisor to give me the diagnosis. All the while there are a handful of mechanics standing around and talking and my car is sitting there. I was very disappointed with Audi and feel that this level of service is inexcusable.
1/16/2025
Doreen Gary. VERIFIED CUSTOMER
Manny went out of his way to help us with our service on January 11th. We appreciate all his assisstance.
1/13/2025
Rafael C. VERIFIED CUSTOMER
Just thank for you service
1/10/2025
Jennifer L. VERIFIED CUSTOMER
Look forward to it. Great customer service and support.
1/9/2025
Jose Antonio. VERIFIED CUSTOMER
Very professional and super customer servic
1/9/2025
Jessica F. VERIFIED CUSTOMER
As always manny is amazing!
1/9/2025
Mike M. VERIFIED CUSTOMER
Manny is a great service man.
1/8/2025
Nicole W. VERIFIED CUSTOMER
Look forward to receiving survey in the next couple of days to give feedback on job well done. Thank you
1/7/2025
Larry N. VERIFIED CUSTOMER
Sorry, pressed wrong button. Totally satisfied with service provided by Audi Monterey Peninsula.
Larry N
1/7/2025
Keith O. VERIFIED CUSTOMER
Manny is always great to work with! Knows his stuff and is a great communicator. Thanks, Manny!
1/6/2025
Scott G. VERIFIED CUSTOMER
Sidney does a great job.
1/5/2025
Tony Narintra. VERIFIED CUSTOMER
Excellent experience!very professional on all accounts
1/4/2025
Kelly K. VERIFIED CUSTOMER
Excellent customer service!
1/4/2025
Brent L. VERIFIED CUSTOMER
Thank you
12/31/2024
Judy T. VERIFIED CUSTOMER
Unfortunately Audi has been unable to solve the issue with my car. I understand it is a strange intermittent problem with the MIL light that isn’t affecting the operation of the car, but still that’s not acceptable. And when last I called Audi about the light coming on yet again Manny said he would talk to his chief engineer and then call me back but he never did. So now I need to follow up again. This is just not good service.
12/31/2024
Maria W. VERIFIED CUSTOMER
As always, Manny Serrano, as well as the other service team members were helpful and professional. I have no problem recommending Monterey Audi Service .