The technician took time to go over every issue we needed addressed. They were very profesional and friendly. Very pleased and will continue to use you folks in the future
7/10/2024
Ds M. VERIFIED CUSTOMER
Prompt intake, complete service, good value. Sydney Staton provided excellent service.
7/5/2024
Tia R. VERIFIED CUSTOMER
Thank you
7/5/2024
Patricia B. VERIFIED CUSTOMER
Manny is the best service advisor. Please make him happy! He has cared for both of my Audi vehicles, for years. I drive from the Central Valley to receive all my Audi service from Manny Serrano. Thank you for being so faithful to Audi Monterey!!!
7/5/2024
Jorie C. VERIFIED CUSTOMER
Manny is always trying to accommodate .
7/3/2024
Robert B. VERIFIED CUSTOMER
Sidney was very personable and pleasant. He answered my texts promptly which I appreciated very much.
The remodeled service department is a marked improvement.
7/3/2024
Gary B. VERIFIED CUSTOMER
OK
7/3/2024
John B. VERIFIED CUSTOMER
Sino was awesome
7/3/2024
Alissa S. VERIFIED CUSTOMER
Roberto was friendly, thorough and patient with me, as he explained all of my options for repair on my vehicle. Excellent customer service!
7/3/2024
Amit C. VERIFIED CUSTOMER
Great customer service. My request was well received and turned around in a very timely manner
7/3/2024
Djordje P. VERIFIED CUSTOMER
Hospitality and how quick service was
7/3/2024
Scott S. VERIFIED CUSTOMER
Very professional service.
7/2/2024
Keith O. VERIFIED CUSTOMER
Thank you, Manny - great work!
7/2/2024
Tom P. VERIFIED CUSTOMER
Thank you
7/2/2024
Riccardo S. VERIFIED CUSTOMER
very polite and thorough.
7/2/2024
Leonardo A. VERIFIED CUSTOMER
Ryan was very thorough, competent, professional and pleasant.
7/1/2024
Mariusz P. VERIFIED CUSTOMER
No
7/1/2024
Ruairidh R. VERIFIED CUSTOMER
Hi, despite the not-so-happy $3k+ cost of a repair for an Audi fault just outside the extended warranty period, Manny (as ever) was great. Seriously I think he is the best and one of the really good things about owning an Audi.
6/30/2024
Bridget S. VERIFIED CUSTOMER
I brought my Audi Q5 in for service on 6/24 and worked with Christian Stanoulov. He listened to me voice all of my concerns and assured me all would be taken care of. He spent extra time with me answering questions I had about my car that were unrelated to the service I was having done. He kept me updated on the status of when the car would be ready and was so kind to work with me on being flexible for when I could pick my car up and drop off the loaner. I’m always so impressed with the level of service I receive at Audi. I never have anything bad to say. Christian was so great.