Manny is wonderful to work with and very responsive to the needs of the customer. He keeps me informed and works to help me with my situation and work schedule.
6/20/2024
Linda H. VERIFIED CUSTOMER
I would have liked a loaner vehicle. I had to rent a car and it got to be expensive. Otherwise it was fine although it got a little scary when one of the REPLACEMENT parts was defective.
6/20/2024
Andriy B. VERIFIED CUSTOMER
Jaylene found another nail that I didn't notice! Todo bien....
6/20/2024
Tammy C. VERIFIED CUSTOMER
Was able to get appointment quickly. My auto manager was able to confirm that insurance would approve coverage!
6/20/2024
Robert . VERIFIED CUSTOMER
Every one in this place is great. I thank you all for taking care of my car.
6/20/2024
Robert F. VERIFIED CUSTOMER
Sino was great and the rest of the team did an outstanding job getting my Audi fixed and back in my hands. Thank You!!
6/19/2024
Yongrye C. VERIFIED CUSTOMER
NA
6/19/2024
Adnan A. VERIFIED CUSTOMER
Salesman was very professional . And also, the financial manager was amazing person as well Very friendly
6/19/2024
Archie R. VERIFIED CUSTOMER
Manny is responsive and courteous. Excellent employee.
6/19/2024
Christine H. VERIFIED CUSTOMER
Jaylene is an outstanding representative.
She has always a pleasure to work with.
6/19/2024
Joe N. VERIFIED CUSTOMER
Good service team is a pleasure to have.
6/19/2024
Simon B. VERIFIED CUSTOMER
Excellent service and staff. Love coming here for sales and service. Great dealer.
6/18/2024
Byron H. VERIFIED CUSTOMER
Stefani just gets it done! Very personable and competent
6/18/2024
Scott K. VERIFIED CUSTOMER
Your call back number doesn’t work from the page where the video web site inspection was sent to me (http://www.mkvwa11.com/p/61fupB.html). If you click call back, I got a message saying the extension doesn’t work and hung up on me. Also, I never got a call after the car was ready for pickup and had to call later in the afternoon only to find out the car was ready three hours earlier.
6/18/2024
Steven W. VERIFIED CUSTOMER
No issue with Ryan, but I was contacted by someone because my car had a recall. My reason for coming in, of course I then agree to 1000.00 worth of preventative maintenance. When I pick my car up no mention of the recall and then someone says that was taken care of a couple years ago. Was it? Is this just a way to get someone into the Service shop?
Asked to get a trade in value, also not done.
6/18/2024
Joseph E. VERIFIED CUSTOMER
I was asked if I'd like a car wash. When I picked my car up 3 hours later, it was not washed. So that fell short.
6/18/2024
Meera M. VERIFIED CUSTOMER
Tony is wonderful. He is patient and understanding and always listens and treats his customers with respect.
6/16/2024
Corey W. VERIFIED CUSTOMER
Tony is great! Awesome to work with.
6/16/2024
Chrysoula E. VERIFIED CUSTOMER
Ryan was courteous, attentive and explained everything my car needed clearly.
6/16/2024
Elizabeth C. VERIFIED CUSTOMER
Sino consistently provides quality service…he has been a trusted advisor for all of our vehicles.